綜觀過去育成中心相關之研究,多半針對單方 (育成中心或進駐廠商)進行研究,較缺乏兩者同時進行之研究。而單方面之研究僅能得知單方的訊息,可能會造成雙方認知之差異,導致培育的失敗。故本研究針對目前國內已設立79間學術型創新育成中心與922間進駐廠商進行問卷調查。整體而言,學術型創新育成中心回收53份有效問卷,回收率為67%;進駐廠商回收215份有效問卷,回收率為23.32%。 研究發現,學術型創新育成中心提供較充分的服務構面為人力、技術以及空間與實體設備;而他們認為對廠商較需求重要的服務構面為人力、技術以及一般行政。進駐廠商認為較需求重要的服務構面為人力、法律以及資訊;而他們認為學術型創新育成中心提供較充分的服務構面為人力、空間與實體設備及技術。本研究亦發現生物科技產業對於學校實驗室的需求大於其它的產業;資訊產業對於空間與實體設備的需求大於其它的產業。最後,提供建議予主管機關、育成中心、進駐廠商以及潛在廠商參考。
Most of previous research relating incubators only focuses either on incubators or tenants. It would fail to identify the perceptive differences between them. This thesis conducts a comprehensive survey on 79 academic innovation incubators and 922 tenants to investigate the perceptive differences between them. Totally, 53 valid questionnaires were collected from academic innovation incubators, with a valid return rate of 67%, and 215 valid questionnaires were collected from tenants, with a valid return rate of 23.32%. The results show that academic innovation incubators provide adequate services of human resources, technology, space and physical facilities, and they indicate services of human resources, technology, and general administration are important for their tenants. On the other hand, tenants indicate that services of human resources, law and information are more important, and they indicate academic innovation incubators provide adequate services of human resources, technology, space and physical facilities. It is also found that the biotech industry needs to access the labs in the universities, but not other major industries. IT industry needs more space and physical facilities than the rest of industries do. Suggestions to authority, incubators, tenants, and potential tenants are also made.