自我導向學習傾向及學習適應對學習滿意度相關之研究─以數位學習中心為例

The Influences of Self-directed Learning Readiness and Learning Adjustment on Learning Satisfaction of E-learning Center

歐珏吟(Chueh-Yin Ou)

指導教授 ： 鄭瑞昌

國立臺中科技大學/商管學群/事業經營研究所/碩士(2008年)

摘要

過去有許多企業導入數位學習作為教育訓練工具之一，但往往企業考量的是如何以最少訓練成本，最短的訓練時間，達到最佳的工作績效，而幫助公司獲取最大的利潤，鮮少從學習者角度來著手探討自我本身及適應上的問題。本研究針對透過數位學習的學習者為研究對象，探討自我導向學習傾向及學習適應是否會影響學習滿意度。本研究採用機率抽樣法，於全省共二十家數位學習中心以問卷方式進行調查，共計發放450份問卷，合計取得330份有效樣本，有效回收率73.3％。進一步以迴歸分析檢驗研究假設之關係。研究結果發現：（一）數位學習的學習滿意度會因性別、居住地區而有所差異。（二）自我導向學習傾向與學習滿意度之關係部份成立，其中自我了解與學習滿意度具有正向關係。（三）學習適應與學習滿意度之關係部份成立，其中學習環境、學習策略與學習滿意度具有正向關係。本研究結果將可以提供業者作為導入數位學習的參考，並可有效的提高使用者在學習上的滿意度。

關鍵字

數位學習 ； 自我導向學習傾向 ； 學習適應 ； 學習滿意度

並列摘要

Over the past few years, many companies have adopted E-learning education as one of their educational training tools. However, these companies normally focus on how to use the minimum training cost and time to achieve the maximum work performance and profit. They barely investigate on problems of learning adoption and self-adjustment from the point of view of learners.
This study used students from E-learning centers as samples of the study to explore whether self-directed learning readiness and learning adjustment can affect learning satisfaction. The study obtained samples through probability sampling. The respondents were selected from 20 E-learning centers in Taiwan by questionnaires. A total of 450 questionnaires were sent out and 330 questionnaires were received as effective samples with a response rate of 73.3%. The received questionnaires were examined in terms of the relationship between results and hypotheses using regression analyses. The following conclusions were obtained: 1. Learning satisfaction of e-learning depends on gender and living areas of the samples. 2. There were partially relationships between self-directed learning readiness and learning satisfaction. A positive relationship between self-understanding and learning satisfaction is observed. 3. There were partially relationships between learning adjustment and learning satisfaction. Learning environment and learning strategy have a positive relationship with learning satisfaction. Finally, the results of this study are useful for companies using e-learning and can effectively increase users’ satisfaction on learning.

並列關鍵字

E-Learning ； Self-directed Learning Readiness ； Learning adjustment ； Learning Satisfaction

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