Title

火場緊急逃生輔助器材產品設計需求與調查之研究

Translated Titles

A Study on Design Requirement and Investigation of Fire Site Emergency Escape Auxiliary Equipment

Authors

楊佳蕙

Key Words

火場;火災輔助器材;緊急逃生;設計需求 ; fire site;fire auxiliary equipment;emergency escape;design requirement

PublicationName

樹德科技大學生活產品設計系碩士班學位論文

Volume or Term/Year and Month of Publication

2017年

Academic Degree Category

碩士

Advisor

陳文亮

Content Language

繁體中文

Chinese Abstract

本研究旨在以火場緊急逃生輔助器材產品設計需求與調查為目標,以改善現有火場預防性或救難性之產品缺點,使之充分發揮「平時生活使用、危急時救命用」等特色。研究首先透過文獻回顧進行完整的國內外相關資料蒐集與整理,其次以模糊德爾菲法進行設計需求因子篩選,並以模糊層級程序法進行各項因子之權重值計算,以完善地建立設計需求因子。此外,為深入了解設計需求因子屬性的差異,研究擬以Kano二維品質模式和重要表現程度分析法作為調查工具,藉此探究各因子的屬性分類與落點分析。再者,以問卷調查方式,進行消防安全設備與逃生輔助物品之需求調查。最後,藉由專利資訊與分析,以探究現有專利開發情況,藉此驗證調查成果是否符合現今技術的發展。 研究結果顯示:(1)初擬設計需求因子共計41項,經模糊德爾菲法篩選後,獲得4個構面,分別為操作性、功能性、可靠性、經濟性,以及21項設計需求因子。(2)經模糊層級程序法計算權重,其構面排序依次為功能性、操作性、可靠性及經濟性,其需求因子前10項,依序為機動性能、功能穩定性高、遮煙防護性能、照明警示功能、第一時間內可自救、可迅速使用該設備、簡易操作程序、有效快速逃離災害現場、人性化介面、圖文並茂的說明等。(3)經二維品質屬性歸類及滿意矩陣分析顯示,具魅力需求屬性分別為「人性化介面、有效快速逃離災害現場、可迅速使用該設備、圖文並茂的說明、使用壽命長、經濟效益、完善的售後服務」等7項。而具必要需求屬性分別為「可靠度高、防焰規制、各類消防安全設備認可標準、高溫耐火材質、適用於各族群」等5項。至於,具線性需求屬性分別為「簡易操作程序、第一時間內可自救、遮煙防護性能、照明警示功能、功能穩定性高、機動性能、零件不易變形脫落、裝設位置堅固、產品結構堅固耐用」等9項。(4)在重要表現分析法中,落在象限I則有8項,表示具有高重要度與高表現度,為應繼續保持;落在象限II則有3項,表示低重視度與高滿意度,為過度重視;落在象限III則有8項,表示低重視度與低表現度,為次要改善區;落在象限IV則有2項,表示高重視度與低表現度,為優先改善區。(5)在現今最為必要的消防安全設備產品調查上,以滅火器、火警自動警報設備、緊急照明燈、自動撒水設備、避難繩索等最受青睞。至於,是否有購置消防安全設備產品,有53%的民眾家中有購置消防安全設備產品,其中有59%是屬於公共區域,自家中則為41%。此外,會以家中日常生活用品來協助火場逃生前5項,依次為浴巾、毛巾、毛毯、窗簾、棉被等。而適合作為平時居家用,災害時逃生用之用品前10項,依次為浴巾、毛巾、繩索、棉被、梯子、水管、床單、窗簾、毛毯及地毯等,此類物品為受訪者認為適合當作火場緊急逃生輔助器材之產品。(6)經專利資訊系統進行檢索,將檢索結果經人工篩選後,以6件代表性專利進行驗證與分析,藉此瞭解調查成果與現今技術的發展之相關性。藉此研究成果,可提供設計者於新產品開發時,能將平時居家用的產品,結合救災與逃生功能,讓人們於災難發生時可救助使用,減少災害時所面臨的困境。如此,以開發出真正符合使用者需求的產品,同時有效達成物質延續與物質減量之願景。

English Abstract

The purpose of this study is to target the design requirement and investigation of emergency escape auxiliary equipment available at the fire site in order to improve the shortcomings of existing fire prevention or rescue related products, thus fully bringing out their “daily use and emergency use” features. In this study, a literature review was first adopted to collect and compile complete data from both foreign and domestic sources. Secondly, the fuzzy Delphi method was employed to screen design requirement factors, and the Fuzzy Analytic Hierarchy Process, FAHP was used to compute various factor weights in order to establish comprehensive design requirement factors. In addition, in order to gain an insight into the differences in design requirement factor attributes, a Kano 2-dimensional quality model and importance-performance analysis were used as investigation tools to explore the respective factor attributes and carry out placement analysis. Finally, the existing patent development status was explored using patent information and analysis, through which whether the investigation results were in line with the present technological development was verified. Research results show that (1) the initial design requirement factors consist of 41 items. After screening through the fuzzy Delphi method, four dimensions were obtained, including operability, functionality, reliability, and economical efficiency, as well as 21 design requirement factors. (2) The FAHP was applied to calculate weights. The dimensions ranked in order are: functionality, operability, reliability, and economical efficiency. The top ten items of requirement factors in order are: maneuverability, high functional stability, smoke protection performance, lighting warning function, self-help at the earliest time, quick access to equipment, simple operating procedures, effective escape from the disaster scene, user-friendly interface, illustration and text instructions, etc. (3) After two-dimensional attribute classification and satisfaction matrix analysis, it was shown that the charismatic requirement attributes include: “user-friendly interface, effective escape from the disaster scene, quick access to equipment, illustration and text instructions, a long service life, economic benefits, and comprehensive after-sales service”, seven items in total. The necessary requirement attributes are: high reliability, anti-flame regulations, all types of fire safety equipment identification standards, thermal and fire-resistant material, and applicability to all ethnic groups, five items in total. As for the linearity requirement attributes, they include: simple operating procedures, self-help at the earliest time, smoke protection performance, lighting warning function, high functional stability, maneuverability, components not easily deformed/detached, solid installation positioning, and durable product structure, nine items in total. (4) In importance-performance analysis, eight items fall under Quadrant I, indicating a high degree of importance and performance, and thus should be maintained; three items fall under Quadrant II, indicating a low degree of importance and a high degree of satisfaction, and thus are overemphasized; eight items fall under Quadrant III, indicating a low degree of importance and a low degree of performance, which are considered secondary improvement areas; two items fall under Quadrant IV, indicating a low degree of importance and a high degree of performance, which are prioritized improvement areas. (5) The most needed fire safety equipment products investigated at present include: fire extinguishers, automatic fire alarm equipment, emergency lighting, automatic water sprinkling equipment, and escape rope, which are the most popular. As for whether or not fire safety equipment products have been purchased, 53% of the people’s homes are equipped with fire safety equipment products, of which 59% are located in public areas and 41% are found at home. In addition, the top five items under “using daily products at home to escape from the fire site” ranked in order are: bath towels, hand towels, blankets, curtains, quilts, etc. The top ten items for daily use and disaster escape use ranked in order are: bath towels, hand towels, ropes, quilts, ladders, hoses, bed sheets, curtains, blankets, and carpets. The respondents found these items to be products suitable as auxiliary equipment for emergency escape at the fire site; (6) The patent information system was used to perform searches, and search results were manually screened. Six representative patents were used in verification and analysis in order to understand the relatedness between investigation results and the current technological development. The research results can enable designers to combine daily products with disaster rescue and escape functions during new product development, so that people can use them for rescue at the time of a disaster occurrence, thereby minimizing plights faced during the disaster. This way, products that meet users’ actual needs can be developed, while achieving the vision of “substance continuation and substance reduction”.

Topic Category 人文學 > 藝術
設計學院 > 生活產品設計系碩士班
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