近年長期照護機構發展快速,從2000年至2010年成長了377.4%,顯示我國對長期照護機構之需求也不斷提高。面對各機構型態、照護方法、收費方式及經營模式之不同,機構住民及家屬要如何選擇,為本研究之研究背景。施測對象以中部長期照護機構中之住民及家屬,採立意抽樣之量性研究,分別回收有效問卷為81份及135份。研究結果顯示,受訪身份住民,具有年齡較低、教育程度較高、無偶、無宗教信仰,則較不重視「依照身體功能障礙程度提供分級照護」的傾向。而住民與家屬一致對「機構的環境乾淨」最重視,其次是人員的相關因素。由此可知新一代之機構住民較不重視分級照護,反而重視機構的乾淨及工作人員本身的態度及專業度。因此提供給主管機關及機構經營者未來頇重視方向及因應措施。
The long-term care facilities grew up to 377.4% from 2000 to 2010 shows the increase of demand. The consumers how to choice the long-term care facilities when they face the difference of style, care method, cost, and business model is the purpose of this study. The questionnaires were to survey 81 residents and 135 resident‟s families whom reside in long-term care facilities in Taichung. The results of this study found when the residents with young age, high education level, non spouse, and non religion did not take care the different degree care according to bodily barrier. Besides, the clean sanitation of the facilities was the major important factors in residents and resident‟s families. The next factor is staffs. According to the results of this study, the new generations more focus on the cleanness and the attitude and profession of the staffs. This study provides the government and long-term care managers the direction and strategy in the future.