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  • 學位論文

民宿安全衛生管理現況調查之研究

An Analysis of Bed and Breakfast Safety And Health Management for Taiwan

指導教授 : 張碧峰博士 張庭彰博士
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摘要


摘要 本研究目的在探討各種民宿產業經營類型,對於民宿飲食安全衛生、住宿安全衛生、旅遊環境安全衛生及民宿安全衛生管理進行現況調查。以民宿飲食安全衛生構面探討民宿業者對於餐飲安全衛生的重視程度;以民宿住宿安全衛生構面來瞭解民宿業者對於安全衛生硬體設施之實施程度;以民宿旅遊環境安全衛生構面來探討民宿業者對於民宿周圍自然及人文環境安全衛生重視程度;以民宿管理安全衛生構面來瞭解民宿業者對於安全衛生管理制度之施行程度。 本研究調查結果:(1)國內民宿型態以「景觀民宿」為主,其次為「傳統建築民宿」,以「溫泉民宿」最少。(2)國內民宿經營的資本額以「200萬以上」為最多,以「100萬以上-150萬」最少。(3)民宿產業每月營業額以「20萬以下」為最多,以「100萬以上」最少。(4)民宿產業遊客住宿人數以「20人以下」為最多,以「50人以上」者最少。(5)民宿餐廳用餐一次最大容納人數以「15人-20人」為最多,以「10人-15人」者最少。(6)民宿產業工作人員人數以「1人-2人」為最多,以「10人-15人」者最少。(7)在安全衛生現況上,民宿經營者對用餐環境皆每日進行清潔工作及本民宿所提供之餐具皆清潔乾淨之認同度最高。(8)國內民宿於經營各項業務時,皆依規定投保公共意外責任險,但對於定期檢視其營業場所之電氣使用安全仍有待加強。(9)國內民宿已設置無障礙環境供消費者使用。(10)民宿發現旅客罹患疾病或意外傷害情況緊急時,會立即協助就醫,但對於發生火災時之應變處置較為陌生。本研究最後針對政府,業者雙方面,提出改進民宿產業安全衛生管理現況之各項建議。

關鍵字

民宿 安全衛生管理

並列摘要


Abstract Goal of this research is to discuss the assessment of diet, accommodation, environment, current survey and effects from different manage types. First of all, from the aspect of diet to probe how they value food and beverage. Moreover, from the aspect accommodation to understand how they put hardware and facilities into practice. Besides, from the aspect of travel environment to probe how they value the natural and humanistic environment nearby. Last, from the aspect of management to probe how they put management system into practice. By means of these four aspects, we not only have the evaluative basis of bed and breakfast industry current safety and health in our country, but also anticipate to promoting the entire quality from their difficulties that we discovered from our research. The findings of this study:(1)china bed and breakfast style of "landscape bed and breakfast" main, followed by "traditional architecture, bed and breakfast" to "hot springs bed and breakfast" at least.(2)bed and breakfast operated by domestic capital in order to "200 million or more,"as the most in order to "100 million or more, -150 million" at least.(3)bed and breakfast industry, the monthly turnover to "20 million or less" as the most, to "100 million or more" minimum.(4)bed and breakfast industry, the number of tourist accommodation to "less than 20" as the most, with "50 or more people" have the least.(5)bed and breakfast restaurant to accommodate a maximum number of "15 - 20 people" and for a maximum, with "10 -15 people" and were the least.(6)bed and breakfast industry, the number of staff to "1 - 2 people" and for a maximum, with "10 - 15 people" and were the least.(7)in the safety and health status, the bed and breakfast operators are on the dining environment, daily cleaning work and this bed and breakfast provided supportive of clean utensils are the highest.(8)management of domestic bed and breakfast in the business, all the provisions of the insured public accident liability insurance, but on a regular basis to view their place of business of the electrical use of safety is still to be strengthened.(9)domestic bed and breakfast has been set up barrier-free environment for consumer use.(10)bed and breakfast found that visitors suffering from disease or accidental injury emergency situations when immediate assistance for medical treatment, but for the fire response time of the disposal of the more unfamiliar.this study concludes with the government, the industry pairs, the proposed bed and breakfast industry, health and safety management to improve the status of the recommendations.

參考文獻


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行政院消費者保護委員會新聞稿,全國民宿、工安、衛生、經營及網站管理總體檢,2006年3月10日。
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被引用紀錄


謝沁彤(2012)。大陸遊客至阿里山國家風景區旅遊安全指標建構之研究〔碩士論文,國立高雄餐旅大學〕。華藝線上圖書館。https://doi.org/10.6825/NKUHT.2012.00043

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