醫院藥師工作環境與知覺的組織社會心理對發生調劑錯誤之相關

鄧維茜

doi:10.6342/NTU.2006.02624

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醫院藥師工作環境與知覺的組織社會心理對發生調劑錯誤之相關

The association of Work condition, Psychosocial Environment and Pharmacist dispensing error

鄧維茜 , Masters　　Advisor：陳端容　　

繁體中文 DOI： 10.6342/NTU.2006.02624

藥師；組織社會心理；調劑錯誤； Pharmacist ； Psychosocial Environment ； dispensing error

Abstract │ Reference (165) │ Times Cited (1) │ Altmetrics

Abstract 〈TOP〉

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Objective : The purpose of this study is to understand the dispensing error type of hospital pharmacist and to explore the association of work condition, psychosocial environment and dispensing error , and to bring up some suggestions for hospital pharmacy department according to this study outcome. 
Methods: The Effort-Reward Imbalanced model is used to examine psychosocial environment among pharmacists in hospital. To detect dispensing error of a pharmacist, ASHP (1993) pharmacist error types were applied. This study was a secondary data analysis of cross-section questionnaire survey among 846 pharmacists in 2003.
Results: The most frequent types of self-reported errors is as follows: first, “the wrong quantity given”, second, “the wrong drug was given”, third “not fill”, fourth “a look alike or similar drug was given”。 The results indicate that 30.6% pharmacists with high effort/low reward imbalance measured by ERI model and the dispensing errors were significantly associated with work seniority, average frequency of looking up pharmaceutical information, the rule of placing the drug and psychosocial environment with effort reward imbalance.
Suggest: According to the above study, it would suggest: (1)the administrator should concern about the pharmacist with effort reward imbalance had elevated risks of poor performance.(2)the heads of pharmacy keep a closer tab on the younger less experienced pharmacists and be actively training these younger pharmacists to further their performance.. (3) Future researchers can add the standard questionnaire, and can consider expanding the object of study to local hospital and clinic pharmacist.

Reference ( 165 ) 〈TOP〉

1.Abood RR. Errors in pharmacy practice. US Pharm 1996;
連結：
3.American Society of Health System Pharmacists: 2002 ASHP
連結：
reports: ASHP guidelines on adverse drug reaction
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4.American Society of Health-System Pharmacists: Suggested
連結：
misadventures, medication errors, adverse drug events,
連結：

Times Cited (1) 〈TOP〉

羅煥鉅(2006)。組織公平性認知對放射科醫師健康之影響：以付出回饋失衡與程序公平為例。臺灣大學醫療機構管理研究所學位論文。2006。1-94。

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