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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

Abstract 〈TOP〉
Parallel Abstract 〈TOP〉
Reference ( 50 ) 〈TOP〉
  1. 4.吳宗佑、鄭伯壎 (2003)。組織情緒研究之回顧與前瞻。應用心理研究,19,137-173。
  2. 17.許譯丰(2006)。主管情緒表現對部屬情緒勞務負擔影響之研究—以社會支持為干擾變項。中原大學企業管理研究所碩士論文。
  3. 23.楊惠真、盧偉斯(2009)。鐵路警察人員情緒勞務負荷之研究。中央警察大學警察行政管理學報,5,171-191。
  4. 24.滿莉芳(2002)。情緒勞務工作者情緒負荷與工作結果之研究-以情緒智力與工作特性為干擾。靜宜大學企業管理研究所碩士論文。
  5. Ashforth, B. E., and Humphrey, R. H. (1993). Emotional Labor in Service Roles: The Infuence of Identity. Academy of Management Review,Vol. 18, pp88-115.
Times Cited (3) 〈TOP〉
  1. 李郁昕(2015)。新北市國小班級導師情緒勞務與工作倦怠之研究。淡江大學公共行政學系公共政策碩士在職專班學位論文。2015。1-95。 
  2. 黃怡菁(2014)。從劇場觀點探討餐飲業服務人員情緒勞務對工作滿足之影響。高雄餐旅學院餐飲管理研究所學位論文。2014。1-92。 
  3. 洪琬茹(2016)。警盾之後:太陽花學運中警察的情緒勞動。臺灣大學公共事務研究所學位論文。2016。1-148。 
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