主管績效回饋環境與員工焦慮、角色壓力之關係－以工作投入為干擾變項

丁顥維

doi:10.6846/TKU.2015.00252

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主管績效回饋環境與員工焦慮、角色壓力之關係－以工作投入為干擾變項

The Relationships among Performance Feedback Environment, Employee’s Anxiety and Role Pressure－The Moderating Effect of Job Involvement

丁顥維 , Masters　　Advisor：黃曼琴　　

繁體中文 DOI： 10.6846/TKU.2015.00252

回饋環境；焦慮；角色壓力；工作投入； Feedback Environment ； Anxiety ； Role Pressure ； Job Involvement

Abstract │ Reference (146) │ Altmetrics

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This research mainly aims at discussing whether “Performance Feedback Environment” can cause the employees to produce “Anxiety” and “Role Pressure”; and with “job involvement” as a mediating variable, it analyzes whether job involvement can have a disturbing effect on the performance feedback environment’s causing the employees to produce anxiety and role pressure.
It conducts a survey on employees of financial firms in greater Taipei (Taipei City, New Taipei City and Keelung City) with convenience sampling and does a statistical analysis on their answers with SPSS. The research results show: 
1.In different demographic variables, “Age” and “Length of Service” have a significant effect on “Anxiety” and “Role Pressure”.
2.“Positive Feedback” in the performance feedback environment has a significantly negative effect on “Anxiety” and “Role Pressure”; “Negative Feedback” in the performance feedback environment has a significantly positive effect on “Anxiety” and “Role Pressure”.
3.“Positive Feedback” and “Job Involvement” in the performance feedback environment have a significantly negative disturbing effect on “Role Ambiguity” after interaction.

Reference ( 146 ) 〈TOP〉

王宗鴻(2006)。人格特質、主管領導風格與人力資源管理措施對工作投入與工作績效之影響，國立中央大學人力資源管理研究所碩士在職專班，碩士論文。
連結：
王怡惠(2011)。角色壓力、工作倦怠對組織公民行為影響之研究-以組織犬儒主義為干擾變數，淡江大學企業管理學系碩士在職專班，碩士論文。
連結：
向雅玲(2008)。衛教手冊指導對頭部外傷病人主要照顧者焦慮狀況之影響，慈濟大學護理研究所，碩士論文。
連結：
何雪真(2002)。國立大學人事人員角色知覺、角色壓力與壓力反應之研究，國立台北師範學院國民教育研究所，碩士論文。
連結：
吳秉恩(1999)。分享式人力資源管理：理念程序與實務，台北：翰蘆圖書。
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