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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

Abstract 〈TOP〉
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Reference ( 108 ) 〈TOP〉
  1. 3. 李紋玲(2008),網路書店服務品質對滿意度及購買意願之關係-以台北市網路書店為例。大同大學碩士論文。
  2. 8. 沈碩彬(2014),高中職教師心理資本、工作價值觀、情緒勞務與學校生活適應之徑路模式探析。國立高雄師範大學教育學系博士論文。
  3. 9. 汪美伶(2014),服務氣候、顧客導向行為與顧客情感承諾關聯性之探討。淡江大學企業管理學系人力資源管理學報,15卷1期,頁27-54。
  4. 16. 蔡松純、鄭伯壎、周麗芳、姜定宇、鄭弘岳(2009),領導者上下關係認定與部屬利社會行為:權力距離之調節效果,中華心理學刊,51卷1 期:頁121-138。
  5. 1. Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service roles: The influence of identity. Academy of Management Review, 18, 88-115.
Times Cited (1) 〈TOP〉
  1. 冀逸婕(2017)。從公平觀點探討顧客公民行為之前因。淡江大學企業管理學系碩士班學位論文。2017。1-127。
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