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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

Abstract 〈TOP〉
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Reference ( 57 ) 〈TOP〉
  1. 田憶文(2005),ASP服務模式與服務滿意度之研究,國立成功大學資訊管理研究所碩士論文。
  2. 周樹林(2000),「北美ASP市場現況與發展趨勢」,通訊雜誌,77。
  3. 林文修、林子銘、李東峰、徐蕙蘭和張益祥(2002),「ASP模式之研究議題與方向」,資訊管理研究,4(1),1-29。
  4. 陳建文、洪嘉蓉(2005),「服務品質、顧客滿意度與忠誠度關係之研究-以ISP為例」,電子商務研究,3(2),153-172。
  5. 陳慶輝、徐錦麟(2003),「中小企業導入電子化之評估探討」,品質月刊,87-91。
Times Cited (2) 〈TOP〉
  1. 陳玉彬(2012)。網路服務通路之服務創新與服務品質研究-以VPN產業為例。臺北科技大學管理學院經營管理EMBA專班學位論文。2012。1-84。
  2. 陳心茹(2015)。探討雲端app的服務品質、使用性與使用者滿意度之關係。中原大學工業與系統工程研究所學位論文。2015。1-55。
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