組織承諾對組織公民行為影響之研究--以我國訓練機關為例

林秋靜

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組織承諾對組織公民行為影響之研究--以我國訓練機關為例

A Study On The Effect of Organizational Commitment upon Organization Citizenship Behavior--An example of the Training Agencies in Taiwan

林秋靜 , Masters　　Advisor：孫本初;吳定;黃一峯　　

繁體中文

組織承諾；組織公民行為；訓練機關； Organizational Commitment ； Organizational Citizenship Behavior ； Training Agency

Abstract │ Reference (111) │ Times Cited (3) │ Altmetrics

Abstract 〈TOP〉

Parallel Abstract 〈TOP〉

Organizational commitment is an attitude. It not only affects the intensity of the involvement of the employees, but also represents the relationship between individuals and organizations. In the 1980s, organizational commitment was a hot issue in the field of organizational behavior study in Taiwan. Besides, scholars have put emphasis on organizational citizenship behavior since 1983. The academic circle agrees that the organizational success depends on whether the employees can provide positive behaviors beyond their duties spontaneously. Organization objectives can be manifested by means of organizational citizenship behaviors such as dedication, helping, and active suggestions. Organizational commitment and organizational citizenship behavior both belong to the level of “attitude” and “behavior” of the employees. They are the core elements of organizational operation. The motive of this study is based on what effect upon organizational citizenship behaviors can be caused by employees’ organizational commitment.
The subjects of this research are the civil servants from six training agencies pertained to the Central authorities and Local goverment. This research adopts the Document Analysis and Questionnaire Survey to collect the data.
The empirical results show that the employees from the training agencies identified themselves with more than seventy percent of the conception of organizational commitment. This result represents that the employees are willing to stay and serve in the same agencies. The empirical results also show that the employees identified themselves with more than seventy percent of the conception of organizational citizenship behavior. This result represents that the agencies are organizations within which colleagues get along with each other harmoniously. Employees believe that working in the organization is helpful and meaningful. The organizational commitment of the employees in the training agencies has moderate influence on organizational citizenship behavior.
Confronted with the challenges of the globalization, the organizations have to take advantage of the limited resources to create the most valuable outcome. Employees with high sense of organizational commitment and organizational citizenship behavior will regard themselves as dedicators and volunteers in the organizations. They will strive to achieve the vision of the organization. On the basis of the research findings, this study also provides strategic suggestions of the human resources development for the training agencies.

Keywords: Organizational Commitment, Organizational Citizenship Behavior, Training Agency

Reference ( 111 ) 〈TOP〉

方世榮，(民87)，統計學導論，（三版），台北，華泰文化事業股份有限公司。
連結：
李建慧，(民92)，工作生活品質與組織承諾、組織公民行為關聯性之研究－以國產實業建設股份有限公司為例，私立中原大學企業管理學系碩士論文。
連結：
林淑姬，(民81)，薪酬公平、程序公平與組織承諾、組織公民行為關係之研究。國立政治大學企業管理研究所博士論文。
連結：
林鉦棽，(民85)，「組織公正、信任、組織公民行為之研究 : 社會交換理論之觀點」，管理科學學報，第十三卷，第三期，第 391-415 頁。
連結：
：How to Create Uncontested Market Space and Make the Competition Irrelevant by W.Chan Kim and Ren’ee Mauborne)，天下文化書坊，頁256-257。
連結：

Times Cited (3) 〈TOP〉

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