政府網站資訊公開的委託代理分析

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政府網站資訊公開的委託代理分析

A principal-agent analysis of government websites information disclosure

羅晉 , Ph.D　　Advisor：施能傑;蕭乃沂　　

繁體中文

政府資訊公開；委託代理理論；政府網站；電子透明；績效衡量；課責； freedom of information ； principal-agent theory ； government websites ； e-transparency ； performance evaluation ； accountability

Abstract │ Reference (174) │ Times Cited (1) │ Altmetrics

Abstract 〈TOP〉

Parallel Abstract 〈TOP〉

In recent years, governments from around the world have adopted Freedom of Information Act to increase transparency in their governance. With advancements in information and communication technologies (ICTs), e-Government has been seen as a cost-effective and possible mean to promote openness and transparency.  
Taiwan’s efforts to develop e-Government services have been well-recognized; especially, have made remarkable advantages among developing countries. Nevertheless, most of the existing researches in evaluating e-Government service are based on supply-side indicators and often assess websites alone; as yet, little information is available on the demand aspect of e-Government. 
The paper aims to explore the potential and practice of government website information disclosure in terms of the perspective of end user and government agencies. The results show the significance of three aspects in information disclosure of Taiwanese government websites through the application of quantitative and qualitative methodology, including self-administered questionnaire, website evaluation, individual interview, and focus group interview. First, government website information disclosure benefits the revelation of government information, manifestation of multi-agent relationships in internal and external governance of government, and alleviation of partial ageny problems. Second, government website information disclosure enhances revealing and measuring the performance of government agencies; nevertheless, in which the effectiveness is limited due to the absence of institutional incentives. Third, under the circumstances of unsound institution, the effectiveness of accountability has difficulties to be thoroughly realized through government website information disclosure.
In sum, the finding contributes to a valuable reference for other countries in implementing information transparency of e-Government, and has significant implications for policy makers, government agencies, and system designers.

Reference ( 174 ) 〈TOP〉

李世德（2009）。政府資訊公開法施行之成效、檢討與展望。研考雙月刊，第33卷第5期，頁88-93。
連結：
李武育、易文生（2007）。政府機關施政績效評估之現況與展望。研考雙月刊，第31卷第2期，頁3-12。
連結：
吳慧勤（2008）。政府機關資訊公開電子化執行現況之研究-以臺北縣政府為例。國立政治大學公共行政學碩士論文，未出版，台北。
連結：
陳宜和（2006）。我國實施行政資訊公開之成效評估研究。研考雙月刊，第30卷第3期，頁86-98。
連結：
蕭乃沂、羅晉（2010）。電子化政府的價值鏈評估觀點：以數位台灣e化政府計畫為例。公共行政學報，第36期，頁1-37。
連結：

Times Cited (1) 〈TOP〉

黃楷元(2006)。電子布告欄中的政治意見呈現——以台大批踢踢實業坊政治類看板為例。政治大學新聞研究所學位論文。2006。1-142。

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