臺北市特殊教育學校教師對專業團隊服務滿意度之研究

陳心慧

doi:10.6841/NTUT.2012.00490

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臺北市特殊教育學校教師對專業團隊服務滿意度之研究

A Study on the Satisfaction of Collaborative Team Service for the Teachers of Special Education School in Taipei City

陳心慧 , Masters　　Advisor：劉曉芬　　

繁體中文 DOI： 10.6841/NTUT.2012.00490

特殊教育學校教師；專業團隊服務；滿意度； Teachers of Special Education School ； Collaborative Team Service ； Satisfaction

Abstract │ Reference (84) │ Times Cited (1) │ Altmetrics

Abstract 〈TOP〉

Parallel Abstract 〈TOP〉

The purpose of this study aimed to understand the satisfaction of special education school teachers in Taipei city with the collaborative team service and also explored difference of satisfaction with the collaborative team service among teachers of various backgrounds. 
A questionnaire was utilized to gather the data. The objects were the special education school teachers from four special education schools in Taipei city in 2011, 293 special education teachers responded to the survey. The collected data were computed by SPSS of windows 18.0 software package with percentage, mean, standard deviation of descriptive statistical analysis. The findings of this study were as following:
1.The overall satisfaction of special education school teachers’ in terms of services of collaborative team, was higher than the moderate satisfaction, of which the satisfaction toward work attitude was highest, follow by demand for tie, again the professional competencies, but the professional cooperation patterns had the lowest satisfaction.
2.In the difference of gender, the overall satisfaction with the satisfaction of male teachers in special education schools upon collaborative team services was higher than female teachers.
3.In the difference of age, the overall satisfaction with over 40 years of age but less than the 50-year-old teacher was the highest, but ages over 50 years old teachers with minimum satisfaction.
4.Overall satisfaction of teachers under the period of 5 years working experience as a special education was highest, while teachers over the period of 20 years had the lowest satisfaction.
5.In teaching stage, the overall satisfaction of early childhood special education teachers on the collaborative team service was the highest, but the senior high schools or the vocational high school had the lowest satisfaction.
6.In the professional background of the teacher, their overall satisfaction showed that the teachers who had minor department of special education or double major department of special education were highest, and the teachers who had special education department (included 40 credits graduation) were lowest.
Recommendation as to enhance the future follow-up study reference of the service satisfaction were given to the education authorities, administrative units of school and professional team service according to our studies results.

Reference ( 84 ) 〈TOP〉

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內政部（1998）。身心障礙者保護法施行細則。臺北市：內政部。
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李小梅（2008）。高雄縣國小特教班教師參與專業團隊運作現況調查研究。國立臺東大學特殊教育學系暑期在職進修專班碩士論文，
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連結：

Times Cited (1) 〈TOP〉

張婉嫈(2013)。服務新北市學校系統之職能治療師人格特質與專業能力探討。臺灣大學職能治療研究所學位論文。2013。1-126。

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