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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

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Reference ( 60 ) 〈TOP〉
  1. 4. 林正哲、凌儀玲、賴其勛(2015),「顧客抱怨是天使聲音?覆物接觸中客訴案例之研究-以某連鎖加油站公司為例」,品質學報,22(6),頁537-558。
  2. 8. 唐麒泰. (2012). 「影響台灣地區人壽保險公司聲譽評價之因素」,國立交通大學管理學院碩士班論文。
  3. 10. 許妙菁(2007),「人身保險理賠爭議之探討」,淡江大學保險學系保險經營碩士在職專班碩士論文。
  4. 12. 陳美菁、陳建勝、黃玉芬(2008),「保險從業人員核心能力對工作績效影響之研究」,壽險管理,(21),頁3-29。
  5. 13. 陳信甫(2008),「俱樂部空間服務品質之改善機制¬─一個消費地理學的研究課題」,華岡地理學報,(21),頁76-97。
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