公司間共同發展能力對電子化服務創新之影響

鄒鴻泰

18.208.126.232，Hello！

Close
Search Quick Search Advanced Search Publication Search	Personal Service Member Login Searching History Use Bonus Card SYMSKAN
Browse Browse by University of Graduate Thesis Browse by Pinyin of Graduate Thesis Browse by Conference Proceedings Topic Browse by Conference Proceedings Publisher Browse by Pinyin of Conference Proceedings Browse by eBook Category Browse by eBook Topic Browse by eBook Publisher
Customer Services Authorize Airiti Recommend a Journal

Search Symbol (Half-width)	Description of Search Symbols
Space	"AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " )	Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" ： " image process "
?	Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
*	Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )
AND、OR、NOT	Boolean logic combinations of key words is a skill used to expand or refine search parameters. (1) AND (1) AND: Refines search parameters (2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters

DOI stands for Digital Object Identifier （ D igital O bject I dentifier ） ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「http://dx.doi.org/」「 http://dx.doi.org/ 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: http://dx.doi.org/ 10.5297/ser.1201.002 。
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI Registration （ doi.airiti.com ）。

Data Source

College of Management > Graduate School of Management
Social Sciences > Management

Bibliography Management Tool

Related Links

Report an Issue

Search for full text in Holdings

There is no full-text available at the moment. Airiti would like to request author's authorization. I would like to provide authorization.

公司間共同發展能力對電子化服務創新之影響

The Influence of Interfirm Co-development Competency on e-Service Innovation

鄒鴻泰 , Ph.D　　Advisor：陳家祥　　

英文

電子化服務創新；開放式創新；公司間共同發展能力；夥伴一致性；知識整合機制；技術整合機制； e-Service innovation ； Open innovation ； Interfirm co-development competency ； Partner match ； Knowledge integration mechanisms ； Technology integration mechanisms

Abstract │ Reference (217) │ Times Cited (1) │ Altmetrics

Abstract 〈TOP〉

Parallel Abstract 〈TOP〉

Service innovations are central concerns in current fast changing environment. Due to business service processes problems and advances in information technologies (IT) in services management, an expanded conceptualization of electronic service (e-service) innovation is required. Further, innovation practices have become increasingly more challenging, driving managers to employ a different open innovation model to stay competitive. Interorganizational collaboration is one way to meet this challenge of the open innovation paradigm. Correspondingly, the present study probes the relationship between collaboration and innovation practices within open innovation paradigm. In order to implement e-service innovation, firms require capabilities to implement collaboration behaviors, to execute service innovation practices, and to reconfigure technological platforms. Particularly, we focus on interfirm co-development competency, e-service innovation, and partner match. Furthermore, we indicate that the mediating effects of knowledge integration mechanisms (KIMs) and technology integration mechanisms (TIMs) between interfirm co-development competency and e-service innovation, as well as the moderating effects of KIMs, TIMs, and partner match on the relationship between interfirm co-development competency and e-service innovation. We choose resource dependence theory (RDT), strategic innovation theory and contingency theory to support interfirm co-development competency and e-service innovation. We then argue research hypotheses to specific relationships between these constructs. A field survey of IT departments in financial and information service firms was conducted to test the theoretical model. The sample was a set of 393 financial and 280 information service firms selected from the “Top 5,000 (2007) - the Largest Corporations in Taiwan”, published by the Taiwan Credit Information Center. IT managers were used as key informants. We used partial least squares (PLS) for the data analysis. The results support the main premises of the proposed research model: 1) interfirm co-development competency has a positive influence on e-service innovation in both the financial and information service industry; 2) KIMs partially mediates the influence of interfirm co-development competency on e-service innovation in financial industry; TIMs partially mediates the influence of interfirm co-development competency on e-service innovation in information service industry; 3) KIMs, TIMs, and partner match moderate the influence of interfirm co-development competency on e-service innovation only in financial industry. The data pattern suggests that the firms in both industries emphasize interfirm co-development competency in developing e-service innovation and use different sets of integration mechanisms to enhance e-service innovation.

Reference ( 217 ) 〈TOP〉

1. Abbey, A. and Dickson, J. (1983), “R&D Work Climate and Innovation in Semiconductors,” Academy of Management Journal, 26(2): 362-368.
連結：
2. Abramovici, M. and Bancel-Charensol, L. (2004), “How to Take Customers into Consideration in Service Innovation Projects,” Service Industries Journal, 24(1): 56-78.
連結：
4. Ahuja, G. (2000), “The Duality of Collaboration: Inducements and Opportunities in the Formation of Inter-firm Linkages,” Strategic Management Journal, 21(3): 317-343.
連結：
5. Alam, I. (2006), “Service Innovation Strategy and Process: A Cross-National Comparative Analysis,” International Marketing Review, 23(3): 234-254.
連結：
6. Alam, I. and Perry, C. (2002), “A Customer-Oriented New Service Development Process,” Journal of Services Marketing, 16(6): 515-534.
連結：

Times Cited (1) 〈TOP〉

程麗弘(2010)。從科技契合歷程探討電子化政府發展的轉型:以台灣跨機關整合服務為例。政治大學科技管理研究所學位論文。2010。1-217。

Altmetrics

〈TOP〉

E-mail ：

When an article is available to download, a notice will be sent to your mailbox address.

E-mail ：