組織信任、行政領導與團隊機制對教師知識分享意願影響之研究－以桃園縣某國小為例

Study on influences of organizational trust, administrative leadership, and team mechanisms on the willingness of teachers to share knowledge -Using an elementary school in Tao-yuan County as an example

張裕昌(Yu-Chang Chang)

指導教授 ： 李弘暉

元智大學/管理學院/管理研究所/碩士(2005年)

摘要

本研究旨在探討學校組織中，影響教師知識分享意願之因素，並以組織信任、行政領導與團隊機制為主要切入點，再輔以教師個人背景做為研究變項；藉由探討其相互之間的相關性及影響性，以得出學校組織於推廣知識分享時，合適之策略及建議。
研究以問卷調查方式進行，回收後以統計方法處理，經實證分析後獲致以下結果：
一、在學校組織裡，行政主管愈值得信任，教師們愈樂於鼓勵同仁學習。
二、學校的行政領導層面對知識愈重視時，教師們的知識分享意願會愈高，也愈容易分享個人知識、學習機會與鼓勵他人學習。
三、在學校組織裡，管理制度與措施愈值得信任，團隊機制的運作會愈順暢。
四、男性教師對行政主管愈信任，愈不容易增加團隊機制的運作。
五、男性教師對學校管理制度愈信任，團隊機制的運作會愈好。
六、無兼任行政工作的教師，對行政主管愈信任，愈容易增加團隊機制的運作。
七、在學校組織裡，團隊機制的運作愈好，教師們的知識分享意願會愈高，也愈容易分享個人知識、學習機會與鼓勵他人學習。
根據研究的結果，本研究提出以下之建議，供作為學校組織促進知識分享與組織發展之參考：
一、學校的行政主管應形塑值得信任的形象。
二、學校的管理制度與措施應以教師為本位。
三、學校的行政領導層面應重視知識、並主動分享。
四、對於教師正式或非正式的團隊應予以重視或支持。
五、針對不同背景特性的教師應有不同的啟發引導方式。

關鍵字

組織信任 ； 行政領導 ； 團隊機制 ； 知識分享 ； 國民小學 ； 教師

並列摘要

This study aims to explore the factors that influence the willingness of teachers to share knowledge in a school organization. It uses organizational trust, administrative leadership, and team mechanisms as the main lead-in points, then supplements with teachers’ backgrounds as research variables. By exploring the interconnected relationships and influences, this study finds the appropriate strategies and suggestions for schools that promote knowledge-sharing.
Research was conducted using questionnaires that were statistically analyzed after retrieval. An empirical analysis yielded the following results:
1.In a school organization, the more trustworthy the administrative managers, the more teachers encourage their colleagues to learn.
2.The more an administrative leadership body values knowledge, the more willing the teachers are to share their knowledge, personal knowledge, learning opportunities, and encouragement of others to learn.
3.In a school organization, the more trustworthy the management regulations and measures are, the smoother the operation of team mechanisms is.
4.The more the male teachers trust administrative managers, the more difficult the operation of team mechanisms.
5.The more the male teachers trust school management regulations, the better the operation of team mechanisms.
6.The more the teachers without concurrent administrative jobs trust the administrative managers, the better the operation of team mechanisms.
7.In a school organization, the better the operation of team mechanisms is, the more willing the teachers have to share knowledge, personal knowledge, learning opportunities, and encouragement of others to learn.
According to the foregoing research results, this study makes the following suggestions for school organizations to promote knowledge-sharing and organizational development:
1.Administrative managers of a school should establish a trustworthy image.
2.The management regulations and measures of a school should center on the teachers.
3.The administrative leadership body of a school should value knowledge and actively share it.
4.Respect and support with regard to teachers’ official or unofficial teams.
5.There should be different ways to lead by inspiration teachers of different background characteristics.

並列關鍵字

Organizational trust ； management leadership ； team mechanisms ； knowledge-sharing ； elementary school ； teacher