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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

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Reference ( 54 ) 〈TOP〉
  1. 1. 皮世明、許通安、范錚強(2001),”影響資訊系統服務品質的因素研究”,資訊管理研究第三卷第一期。
  2. 3. 李佩娗、吳宗正(2005),”網路銀行服務品質與顧客滿意度之研究”,國立成功大學碩士論文。
  3. 8. 林敬森(2006),”應用TRIZ於服務品質創新之研究:以電子商務產業為例”,國立交通大學/工業工程與管理系所博士論文。
  4. 12. 許馨方(2001),”銀行競爭策略之研究-以品質的觀點來探討”,元智大學工業工程研究所碩士論文。 
  5. 16. 鄧維兆、廖明宗(2007),”網路銀行關鍵服務品質屬性確認—三因子理論與IPA 之應用”品質學報,Vol. 14, No. 4。
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