印象管理、工作投入與組織公民行為之關聯性研究---以桃園縣國小教師為例

EXAMINING THE RELATIONSHIP BETWEEN IMPRESSION MANAGEMENT, JOB INVOLVEMENT, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR-A CASE STUDY OF ELEMENTARY SCHOOL TEACHERS IN TAOYUAN COUNTY

邱盈翰(Ying-Han Chiu)

指導教授 ： 林玥岑

元智大學/管理學院/管理碩士在職專班/碩士(2011年)

https://doi.org/10.6838/YZU.2011.00130

摘要

教育工作的範圍廣泛且不易具體描述其行為規範，學校工作的配合與推行也是教師需要花費心力的事項，因此教師的組織公民行為將有助於學校業務的推行與組織的發展。另外，為了保持教師的專業形象，教師們是否會運用印象管理策略來整飾他人對於自身的觀感，進而產生工作投入並展現組織公民行為，就成了本研究探討的議題。
研究結果發現，教師越傾向展現印象管理時，對於工作投入與組織公民行為，皆有著顯著的正向影響。另外，工作投入也會中介印象管理與教師組織公民行為之關係。本研究建議教育機關和學校組織日後在面對相關教育問題時，能透過更完整、順暢的溝通平台，以正面、積極的方式來應對與處理，以助於提升教師們對於印象管理的重視，進而達到工作投入與組織公民行為的展現。

關鍵字

組織公民行為 ； 印象管理 ； 工作投入

並列摘要

Wide range of educational work and difficult to describe their specific codes of conduct, coordination and implementation of school work is a matter of teachers who need to spend effort. Therefore, organizational citizenship behavior of teachers will help schools to implement the business and organizational development. Besides, in order to maintain the professional image of teachers, they will use impression management strategies to modify the perception of others for their own. Thereby generating job involvement and their organizational citizenship behavior, it becomes the subject of this study.
The results found that teachers tend to show greater impression management, had a significant positive impact on job involvement and organizational citizenship behavior. In addition, the job involvement will mediate the relationship between impression management and organizational citizenship behavior of teachers. This study suggests that when education authorities and school organizations face the problems related to education in the future, may deal with the treatment through a more complete and smooth communication platform and positive way. By the way, the process can improve teachers pay more emphasis on impression management, and then to job involvement and organizational citizenship behavior show.

並列關鍵字

Organizational Citizenship Behavior ； Impression Management ； Job Involvement

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