限制理論在大學選課作業改善之應用研究

魏伶伃

doi:10.6840/CYCU.2007.00022

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限制理論在大學選課作業改善之應用研究

Applying Theory of Constrains in Improving Course Administration Procedures

魏伶伃 , Masters　　Advisor：王晃三;周永燦　　

繁體中文 DOI： 10.6840/CYCU.2007.00022

問題解決；限制理論；選課作業； Problem solving ； theory of constraints ； course registration

Abstract │ Reference (27) │ Altmetrics

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Abstract
University education is a key element of economic development. University education cultivates talents by course design and professional tutoring, and facilitates the national development. Course registration is the start node which actualizes the educational objectives by course design and tutoring. Course registration in most universities is routine services. However, the effectiveness of course registration determines not only effectiveness of tutoring resource, but also their satisfaction of the universities.

This study concentrates on improving the course registration processes. With the viewpoints of the students and the staff, the undesired effects and their root causes of registration processes are reviewed. Based on these root causes, feasible solutions are found, and limited resources are utilized to help students to meet their expected leaning objectives. However, the undesired effects of the course registration in this study are not suitable for a quantitative analysis. Therefore, based on the common sense management, theory of constrains (TOC) is implemented as a framework for this study.

Theory of constrains is a systematic problem solving model. By intuitive logical structure, the common sense problems are structured as thinking processes. Then, the nodes are used to present the logical cause-and-effect relationship. Moreover, by the visually presented diagrams, the root causes are found, therefore it is a suitable framework for solving complicated courses registration problems. This study focused on a case university. By the steps of direction setting, goal setting, and measures planning, different diagrams are presented in each step. Finally, the solutions are proposed and executed, and the effectiveness of the solutions is evaluated. Further researches may include enhancing effectiveness of executing solutions, the effect of organizational cultures, and quantitative analysis.

Reference ( 27 ) 〈TOP〉

1.A Lockamy III and M. S Spencer, "Performance measurement in a theory of constraints environment", International Journal of Production Research, Vol.36, No.8, pp.2045-2060, 1998.
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2.Blackstone, Jr. J. H. "Theory of constraints-a status report", International Journal of Production Research, Vol.39, No.6, 2001.
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5.McMullen, Jr., T. B., "Introduction to the Theory of Constraints Management System", The St. Lucie Press/APOCS Series on Constraints, Management, 1998.
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8.李杰，限制理論解決模式中現況樹邏輯檢視之研究，中原大學工業工程所碩士論文，2005。
連結：
11.杜家靜，行政管理績效指標系統化建構模式之研究，中原大學工業工程所碩士論文，2001。
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