導入商業智慧系統之績效評估

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導入商業智慧系統之績效評估

The Effectiveness of Business Intelligence System on Performance Assessment

方惠蘋 , Masters　　Advisor：皮世明　　

繁體中文

BI ；商業智慧；績效評估； Business Intelligence ； performance evaluation ； BI

Abstract │ Reference (43) │ Altmetrics

Abstract 〈TOP〉

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This study was to investigate the business intelligence system performance evaluation and assessment to identify the main factors, refer to DeLone and McLean (2003) proposed information system success factors and TDWI (2007) Assessment for Business Intelligence factor as this study ssessed project. The successful use of information evaluation model of the business intelligence system is divided into two dimensions, that is, individual performance and organizational performance. This study used questionnaires to conduct research and analysis to factor analysis and ANOVA, the last of this research focuses on domestic enterprises into successful business intelligence system for the five companies studied, the actual distribution of 60 questionnaires, 60 questionnaires, total recovery 100%. 53 questionnaires which were, the effective response rate was 88.33%. The analysis of the study questionnaire, the system of performance evaluation after import into business intelligence systems for organizational performance and individual performance factors with high reliability can be imported to give the enterprise business intelligence systems for evaluation reference, or Enterprise wants to do corporate business intelligence systems assessment before importing a reference to improve the chances of success into the system.

Reference ( 43 ) 〈TOP〉

Rajiv D. Banker RD , Chang H ,Yi-ching Kao Y-C, Impact of Information Technology on Public Accounting Firm Productivity ,Journal of Information Systems Vol. 16, No. 2 ,Fall 2002 ,pp. 209–222
連結：
DeLone, W. H. and McLean, E. R. Information Systems Success: The Quest for the Dependent Variable,Journal of Information systems research, 3:1- 64 - 1992,page 60-95
連結：
Efraim Turban , Jay E.Aronson , Ting Peng Liang , Decision Support Systems and Intelligenct Systems ,2005
連結：
Hunton, James E., McEwen, Ruth Ann and Wier, nson, The Reaction of Financial Analysts toEnterprise Resource Planning (ERP) Implementation Plans. Journal of Information Systems, Spring 2002. Available at SSRN: http://ssrn.com/abstract=302826 or doi:10.2139/ssrn.302826
連結：
Kaplan, Robert S.＆David P. Norton,Linking the Balanced Scorecard to Strategy, California Management Review, 39:1,Fall 1996 ,page 53-79
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