擴展型品質機能展開系統及其在電子合約製造之應用

徐明豊

doi:10.6840/cycu200700232

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擴展型品質機能展開系統及其在電子合約製造之應用

An Expanded Quality Function Deployment System and Its Application to Electronic Contract Manufacturing

徐明豊 , Ph.D　　Advisor：江瑞清　　

英文 DOI： 10.6840/cycu200700232

品質保證；新產品開發；品質機能展開； new product development ； quality assurance ； quality function deployment

Abstract │ Reference (150) │ Times Cited (7) │ Altmetrics

Abstract 〈TOP〉

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The pursuit of quality is a constant and dominant theme in business management, in particular in management of new product development (NPD) deemed the most important process for a company to create customer value. The methodology of “quality function deployment” (QFD) is viewed as one of the few management technologies that could have a significant quality improvement impact throughout a company’s NPD cycle.
In view of QFD must evolve into an “integral quality assurance architecture” (IQAA) that can be implemented concurrently with NPD cycle, rather than exist as a mere series of matrices, this study, based on the concept of broadly defined QFD, develops a so-called “expanded QFD” (EQFD) system.
There are eight major differences between EQFD system and the original QFD which can be used to reinforce the quality designing-in methods of the original QFD and can effectively support the corporate NPD cycle. In addition, the implementation process of EQFD is developed by taking the NPD approach of electronic contract manufacturing (ECM) companies for instance which includes four stages, eight phases and 36 steps.
This study uses an illustrative example of the development of “multilayer printed circuit boards” (PCB) to demonstrate the applicability of EQFD.

Reference ( 150 ) 〈TOP〉

Akao, Y. (ed) (1990), Quality Function Deployment: Integrating Customer Requirements into Product Design, Productivity Press.
連結：
Armacost, R. L., Componation, P. J., Mullens, M. A. and Swart, W. W. (1994), “An AHP Framework for Prioritizing Customer Requirements in QFD: An Industrialized Housing Application,” IIE Transactions, Vol. 26, No. 4, pp. 72-79.
連結：
Beckford, J. (1998), Quality: A Critical Introduction, Routledge.
連結：
Booker, J. D. (2003), “Industrial Practice in Designing for Quality,” International Journal of Quality & Reliability Management, Vol. 20, No. 3, pp. 288-303
連結：
Bouchereau, V. and Rowlands, H. (2000), “Methods and Techniques to Help Quality Function Deployment,” Benchmarking, Vol. 7, No. 1, pp. 8-19.
連結：

Times Cited (7) 〈TOP〉

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