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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

Abstract 〈TOP〉
Parallel Abstract 〈TOP〉
Reference ( 27 ) 〈TOP〉
  1. 林再秀、黃文翰、黃毓伶(2003)。服務失誤與服務補救之類型研究-以台灣地區之餐廳為例,觀光研究學報,9(1),39-58。
  2. 林瑜珊,(2011),餐飲業正職服務員服務破壞前因與行為研究。未出版碩士論文,高雄餐旅大學,高雄市。
  3. 孫路弘、李怡君(2011)。消費者對餐飲業過度服務現象認知研究,觀光產業經營管理學術研討會。
  4. 孫路弘、邱裕銘(2012)。餐飲服務員過度服務行為與前因探究,國際觀光餐旅休閒遊憩管理研討會。
  5. 孫路弘、張旭永(2011)。從管理者角度探討餐服人員服務破壞行為,觀光休閒暨餐旅產業永續經營學術研討會。
Times Cited (2) 〈TOP〉
  1. 林皇安(2008)。利用耳石化學元素中鎂及錳差異判別放流與野生黑鯛之研究。臺灣大學漁業科學研究所學位論文。2008。1-70。 
  2. 傅靖瑄(2017)。以IPA分析法探討餐廳服務品質與過度服務─以海底撈餐廳為例。朝陽科技大學休閒事業管理系學位論文。2017。1-87。
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