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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

Abstract 〈TOP〉
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Reference ( 83 ) 〈TOP〉
  1. 王傑賢(2004)。體育館設施服務品質之顧客滿意度研究:以國立台灣大學綜合體育館重量訓練室為例。體育學報,36,181-194。
  2. 高秋英(2000)。餐飲管理-理論與實務。台北市:揚智。 孫路弘(1996)。餐飲服務品質管理。觀光研究學報,2(1),79-91。
  3. 黃勇富、王佳瓊、許家彬、張敏慧、黃仁信、廖雯君、鄭煌裕(2001)。Kano理論應用於教育服務品質需求之實證研究。品質月刊,37(8),56-65。
  4. 郭德賓(2004)。餐飲業顧客滿意、服務失誤、服務補救類型分析:台灣地區餐廳之研究。觀光研究學報,10(2),69-94。
  5. 賀力行、李友錚、梁綺華(2005)Kano服務品質機率模式之應用-以新竹市百貨公司為例。品質月刊,41(5),45-49。
Times Cited (7) 〈TOP〉
  1. 潘昭帆(2010)。台灣西式餐廳經營關鍵因素之研究。淡江大學統計學系碩士班學位論文。2010。1-109。 
  2. 范素琳(2009)。義式餐廳消費者行為研究-以桃園市為例。元智大學管理研究所學位論文。2009。1-82。 
  3. 翁唯智(2013)。員工訓練與薪酬對A餐飲集團人員工作績效影響之研究-以自我效能與工作動機為中介效果。長榮大學企業管理學系(所)學位論文。2013。1-123。 
  4. 林悉弘(2015)。應用IPA方法在兩鐵環島遊程服務品質之研究。屏東科技大學休閒運動健康系所學位論文。2015。1-52。 
  5. 梁慧如(2015)。理財專員行為對顧客信任、滿意度及忠誠度之影響。逢甲大學經營管理碩士在職專班學位論文。2015。1-44。 
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