探討醫院資源與競爭優勢對醫療外包管理與外包績效之影響

李岷憲

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探討醫院資源與競爭優勢對醫療外包管理與外包績效之影響

The Effects of Hospital Resources and Competitive Advantage on Hospital Outsourcing Management and Outsourcing Performance

李岷憲 , Masters　　Advisor：蘇友珊　　

繁體中文

醫院資源；競爭優勢；外包管理；外包績效；醫院評鑑； Hospital resources ； competitive advantage ； outsourcing management ； outsourcing performance ； hospital evaluation

Abstract │ Reference (90) │ Times Cited (1) │ Altmetrics

Abstract 〈TOP〉

Parallel Abstract 〈TOP〉

According to the National Health Insurance Bureau of National Health Insurance (NHI) statistics (2011) pointed out that in recent years by the domestic population is aging, the introduction of new medical technology was to enhance care of ill patients, health insurance costs grew rapidly, and long enough to cope premium income medical expenses, health insurance has been facing serious financial challenges.
This study used quantitative perspective, including hospital resources competitive advantage, outsourcing management, three dimensions of the different medical institutions to verify the hospital's performance after outsourcing. The study also used questionnaires to evaluate teaching hospital in Taiwan as a regional hospital for the study, depending on the actual situation of the hospital to do the questionnaire; 509 questionnaires were released, got the 219 questionnaires, 27 questionnaires invalid, got a total of 192 valid questionnaires, the effective rate was 37.7%.
The study found that different hospitals have different hospital resources and competitive advantage under outsourcing management have the positive relationship, outsourcing management control and monitor well , are positively related to outsourcing performance.

Reference ( 90 ) 〈TOP〉

中央健保局(2011)。98年全民健康保險統計，台北市
連結：
林公孚(2004)。企業策略致勝冺器—外包【專題】。品質月刊。40(6)，63-66。
連結：
林隆儀、李水河(2005)。關係品質在服務外包對組織績效的影響效果之研究－以交通部暨所屬機關為例。台灣管理學刊，5（1），頁78。
連結：
范祥偉(2001)。委託外包的理論與實務之探討。人事月刊，32( 5)，47-55。
連結：
黃興怡(2006)。醫院選擇環境清潔外包商評選準則及相對重要性之研究。靜宜大學企管業管理研究所碩士論文，台中市。
連結：

Times Cited (1) 〈TOP〉

賴調元(2013)。專業整合經營模式研究─以醫院布服外包為例。臺灣大學臺大_復旦EMBA境外專班學位論文。2013。1-77。

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