國中童軍團長工作滿意度及其相關因素之研究

A study of job satisfaction and its related factors of scout-masters in junior high schools

賴玥米(Lai Yueh Mi)

指導教授 ： 沈六

國立臺灣師範大學/教育學院/公民教育與活動領導學系在職進修碩士班/碩士(2005年)

摘要

本研究旨在瞭解國中童軍團長工作滿意度現況並探討不同人口變項、背景變項與人格特質童軍團長工作滿意度之差異。
研究方法採行問卷調查法，首先透過文獻探討以了解工作滿意度的涵義、理論基礎及相關研究；其次編製「國中童軍團長工作滿意度問卷」，並抽樣調查台灣247位現任國中童軍團長。最後，將調查所得資料，依照研究設計進行描述性統計、t考驗、單因子變異數等程序處理。茲將本研究結果綜合歸納提出如下：
一、國中童軍團長的整體工作滿意趨向「不滿意」；在「工作本身」、「精神報酬」及「行政視導」等層面的工作感受趨向「滿意」；在「福利待遇」「人力支援」、「環境設備」及「進修機會」等層面的工作感受趨向「不滿意」。

二、國中童軍團長工作滿意度因人口變項不同而有顯著差異。
（一）在性別方面，男性童軍團長在「福利待遇」、「環境設備」及「整體工作滿意」層面的工作滿意度顯著高於女性童軍團長。
（二）在年齡方面，國中童軍團長工作滿意度的差異情形如下：
1.41歲-50歲童軍團長在「工作本身」、「精神報酬」、「環境設備」及「整體工作滿意」等層面的工作滿意度顯著高於21-30歲童軍團長。
2.41歲-50歲童軍團長在「工作本身」、「環境設備」及「整體工作滿意」的工作滿意度顯著高於31-40歲童軍團長。
3.51歲以上童軍團長在「工作本身」、「精神報酬」、「福利待遇」、「人力支援」、「環境設備」、「進修機會」及「整體工作滿意」等層面的工作滿意度顯著高於21-30歲童軍團長。
4.51歲以上童軍團長在「工作本身」等層面的的工作滿意度顯著高於31-40歲童軍團長。
（三）在年資方面，國中童軍團長工作滿意度得差異情形如下：
1.團長年資3-7年童軍團長在「工作本身」層面的工作滿意度顯著高於團長年資1-2年童軍團長。
2.團長年資8年以上童軍團長在「工作本身」、「精神報酬」、「環境設備」及「整體工作滿意」等層面的工作滿意度顯著高於團長年資1-2年童軍團長。
3.團長年資8年以上童軍團長在「環境設備」層面的工作滿意度顯著高於3-7年童軍團長。
（四）在專業程度方面，具2-3項專業背景童軍團長在「工作本身」及「精神報酬」層面的工作滿意度顯著高於具專業背景0-1項童軍團長。

三、國中童軍團長工作滿意度因不同背景變項而有顯著差異
（一）在任教地區方面，國中童軍團長工作滿意度的差異情形如下：
1.北區童軍團長在「工作本身」及「精神報酬」層面的工作滿意度顯著高於東區童軍團長。
2.北區童軍團長在「工作本身」層面的工作滿意度顯著高於中區童軍團長。
（二）在減授課時數方面，減授1.5-2節童軍團長在「福利待遇」、「環境設備」及「整體工作滿意」層面的工作滿意度顯著高於每團減授0節童軍團長。
（三）在有無兼職方面，童軍團長工作滿意度無顯著差異。
（四）在團性質方面，正式社團童軍團長在「工作本身」、「精神報酬」、「福利待遇」、「行政視導」、「人力支援」、「環境設備」及「整體工作滿意」等層面的工作滿意度顯著高於非正式社團童軍團長。

四、國中童軍團長工作滿意度因不同人格特質而有顯著差異；內控人格特質童軍團長在「工作本身」、「精神報酬」、「行政視導」、「人力支援」、「環境設備」、「進修機會」及「整體工作滿意」層面的工作滿意度顯著高於外控人格特質童軍團長。

最後，本研究根據統計分析結果，提出相關建議，以期改善童軍團長工作滿意現況，供未來相關研究者之參考。

關鍵字

童軍團長 ； 工作滿意度 ； 內外控 ； 人格特質

並列摘要

The purpose of this study is to investigate the level of job satisfaction of scout- masters in junior high schools. Also, this study was to examine the degree of influence of personal variables, background variables and personality on the scout-masters’ job satisfaction.

This study is carried out by means of surveys. First of all, a review of the literature is presented to understand the meaning of job satisfaction and its related theories. And then the study employed “ Questionnaire of Job Satisfaction for the Scout-Masters in Junior High School” which was revised by researcher and send to 247 scout masters in Taiwan. All of the data were analyzed by descriptive statistics, t-test, and one-way ANOVA analysis. The following results are presented as the conclusions of this study:

1.The level of overall job satisfaction of scout-masters tends to be unsatisfied. The satisfaction of scout masters in junior high schools tends to be satisfied in the aspects of “job itself”, “spiritual reward”, and “administration supervision”, while unsatisfied in the aspects of “benefit and treatment”, “supporters”, “environment and equipment”, and “opportunity to pursue further education”.

2.Some personal variables of the scout-masters in junior high schools are significantly related to their job satisfaction.
(1)With regard to sex, the level of job satisfaction of male scout-masters is significantly higher than female scout-masters in the aspects of “benefit and treatment”, “environment and equipment” and “overall job satisfaction”.

(2)With regard to age, the difference of job satisfaction of scout-masters in junior high schools is as below.
A. The level of job satisfaction of scout-masters between41and50 years old is significantly higher than scout-masters between 21 and 30 years old in the aspects of “job itself”, “spiritual reward”, “environment and equipment” and “overall job satisfaction”.
B. The level of job satisfaction of scout-masters between41and50 years old is significantly higher than scout-masters between 31 and 40 years old in the aspects of “job itself”, “environment and equipment” and “overall job satisfaction”.
C. The level of job satisfaction of scout-masters above 51 years old is significantly higher than scout-masters between 21 and 30 years old in the aspects of “job itself”, “spiritual reward” , “benefit and treatment”, “supporters”, “environment and equipment”, “opportunity to pursue further education” and “overall job satisfaction”.
D. The level of job satisfaction of scout-masters above 51 years old is significantly higher than scout-masters between 31 and 40 years old in the aspect of “job itself”.

(3) With regard to seniority, the difference of job satisfaction of scout-masters in junior high schools is as below.
A. The level of job satisfaction of scout-masters between3 and 7 years is significantly higher than scout-masters between1 and 2 years in the aspect of “job itself”.
B. The level of job satisfaction of scout-masters above 8 years is significantly higher than scout-masters between 1 and 2 years in the aspects of “job itself”, “spiritual reward”, and “environment and equipment”.
C. The level of job satisfaction of scout-masters above 8 years is significantly higher than scout-masters between 3 and 7 years in the aspect of “environment and equipment”.

(4) With regard to professional background, the level of job satisfaction of scout-masters with 2 to 3 kinds is significantly higher than scout-masters with 0 to 1 kind in the aspects of “job itself” and “spiritual reward”.

3.Some background variables of the scout-masters in junior high schools are significantly related to their job satisfaction.

(1) With regard to school area, the difference of job satisfaction of scout-masters in junior high schools is as below.
A. The level of job satisfaction of scout-masters in northern Taiwan is significantly higher than scout-masters in Eastern Taiwan in the aspects of “spiritual reward” and “environment and equipment”.
B. The level of job satisfaction of scout-masters in northern Taiwan is significantly higher than scout-masters in Central Taiwan in the aspect of “job itself”.

(2) With regard to teaching hours reduction, the level of job satisfaction of scout-masters with 1.5 to 2 hour reduction is significantly higher than scout-masters with 0 hour reduction in the aspects of “benefit and treatment”, “environment and equipment” and “overall job satisfaction”.

(3) Carrying concurrent administrative tasks or not is irrelevant to job satisfaction of scout-masters in junior high schools.

(4) With regard to club property, the level of job satisfaction of scout-masters belonging to regular clubs is significantly higher than scout-masters belonging to irregular clubs in the aspects of “job itself”, “spiritual reward” , “benefit and treatment”, “administration supervision”, “supporters”, “environment and equipment”, and “overall job satisfaction”.

4. Personality of the scout-masters in junior high schools is significantly related to their job satisfaction. The level of job satisfaction of internal-control scout-masters is significantly higher than external-control scout-masters in the aspects of “job itself”, “spiritual reward” ,“administration supervision”, “supporters”, “environment and equipment”, “opportunity to pursue further education”, and “overall job satisfaction”.

Finally, according to the findings, some of the suggestions were discussed in order to help improve the job satisfaction of scout-masters and offer consult for further researchers.

並列關鍵字

scout-master ； job satisfaction ； internal-external control ； personality

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