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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

Abstract 〈TOP〉
Parallel Abstract 〈TOP〉
Reference ( 244 ) 〈TOP〉
  1. 5.行政院金融監督管理委員會銀行局金融統計資料網站-
  2. 11.林韶瑩著,員工績效與員工滿意度之關聯性研究-以某電子公司
  3. 17.張筱雯著,知識管理與員工滿意度之個案研究-以中央健保局南
  4. 21.蔡瑞和著,企業內部E化服務對員工滿意度影響之研究-以楠梓加
  5. Product Life Cycle, Business Strategy, and Business
Times Cited (16) 〈TOP〉
  1. 王翠娟(2013)。內部服務品質、員工滿意度與員工忠誠度關係之研究-以T銀行法人金融事業總處為例。淡江大學管理科學學系企業經營碩士在職專班學位論文。2013。1-82。 
  2. 陳翰潔(2012)。理財專員的特質與客戶服務品質滿意度關聯性之研究。淡江大學國際企業學系碩士在職專班學位論文。2012。1-105。 
  3. 陳俐玲(2011)。企業金融客戶服務品質滿意度之研究—以萬泰銀行為例。淡江大學國際企業學系碩士在職專班學位論文。2011。1-72。 
  4. 邱從益(2009)。民營銀行營繕單位管理差異影響之研究。臺北科技大學土木與防災研究所學位論文。2009。1-128。 
  5. 陳卓遠(2012)。國際觀光旅館員工滿意度與員工績效關係之研究-以高雄地區三家國際觀光旅館為例。高雄餐旅學院餐飲管理研究所在職專班學位論文。2012。1-91。 
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