築夢南遷旅人─探討臺灣員工在越南之跨文化適應

Learning Matters: Cross-cultural Adjustment of Taiwanese Expatriates in Vietnam

林瑜真(YU-CHEN LIN)

指導教授 ： 陳心懿

國立臺北大學/商學院/企業管理學系/碩士(2016年)

摘要

本研究目的為了解學習目標導向(learning-goal orientation)和文化智商(cultural intelligence)對
個人之跨文化適應(cross-cultural adjustment)的影響，並探討家庭支持(family support)對於個人的
文化智商與跨文化適應之間的關係是否存在干擾效果。本研究以立意抽樣選取在越南工作之臺
灣員工為研究對象，並透過網路大量發放，總共回收283 份問卷，回收有效樣本數為 231 份，
有效樣本回收率為 81.6%。
研究結果顯示學習目標導向對文化智商具有正向關係，文化智商對跨文化適應有正向關
係，學習目標導向對個人跨文化適應亦具有正向影響，文化智商對學習目標導向與跨文化適應
具有中介效果，及家庭支持對文化智商與跨文化適應中的互動適應具有正向調節效果。本篇研
究加入學習目標導向作為研究變數，為跨文化適應的研究領域提供了新的知識，本研究之結
論、建議與限制也提供學術界未來研究方向及實務界對於外派人才選擇之參考依據。

關鍵字

學習目標導向 ； 文化智商 ； 跨文化適應 ； 家庭支持 ； 外派人員

並列摘要

The purpose of the current study was to examine the effects of learning-goal
orientation (LGO) and cultural intelligence (CQ) on individuals’ cross-cultural
adjustment with the moderating effect of family support. The researcher collected data
from Taiwanese expatriates living and working in Vietnam. A pilot test was completed
by 30 expatriates to ensure the reliability of the instrument, and the result was
acceptable. The total amount of valid questionnaire through the Internet were 231
copies and the percentage for valid return questionnaire was 81.6%. The researcher
adopted hierarchical regression to analyze the data and to test the effects of LGO on
CQ and cross-cultural adjustment after controlling for gender, age and duration of stay
in Vietnam, respectively. In addition, the researcher examined the mediation effect of
CQ on the relationship between LGO and cross-cultural adjustment. Also, the
researcher investigated the moderation effect of family support on the relationship
between CQ and cross-cultural adjustment. The results demonstrated that LGO was an
essential determinant of an individual’s CQ and CQ had a positive effect on individual’s
cross-cultural adjustment. Moreover, the researcher found that LGO had a positive
effect on general, interaction and work adjustment, and CQ mediated the relationship
between LGO and general, interaction and work adjustment. In addition, the outcome
indicated that family support moderated the relationship between CQ and interaction
adjustment. Our findings contribute new knowledge to the field of cross-cultural studies.
The findings indicate that learning-goal orientation may be the predictor of one’s CQ.
Furthermore, the present study discovered that individuals with a strong learning
motivation, cultural learning ability and family support would adjust better to an
unfamiliar environment, so those elements can help individuals to adapt effectively to
a different culture.

並列關鍵字

Learning-goal orientation ； Cultural intelligence ； Cross-cultural adjustment ； Family support ； Expatriates ； Taiwanese ； Vietna

參考文獻

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