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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

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Reference ( 132 ) 〈TOP〉
  1. Ab Hamid, N. R. and Kassim, N. (2004). Internet Technology as A Tool in Customer Relationship Management. The Journal of American Academy of Business, Cambridge, 4(1/2), 103-108.
  2. Andrews, T. L. and Rogelberg, S. G. (2001). A New Look at Service Climate: Its Relationship With Owner Service Value in Small Businesses. Journal of Business and Psychology, 16(1), 119-131.
  3. Antioco, M., Moenaert, R. K., Lindgreen, A., and Wetzels, M. G. M. (2008). Organizational Antecedents to and Consequences of Service Business Orientations in Manufacturing Companies. Journal of the Academy of Marketing Science, 36, 337-358.
  4. Babakus, E., Yavas, U., Karatepe, O. M., and Avci, T. (2003). The Effect of Management Commitment to Service Quality on Employees’ Affective and Performance Outcomes. Journal of The Academy of Marketing Science, 31(3), 272-286.
  5. Barrick, M. R. and Mount, M. K. (1991). The Big Five Personality Dimensions and Job Performance: A Meta-Analysis. Personnel Psychology, 44(1), 1-26.
Times Cited (1) 〈TOP〉
  1. 廖金培(2014)。國民小學數位落差影響機制之研究:多層次模式的檢驗。國立臺北教育大學教育經營與管理學系學位論文。2014。1-330。 
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