派遣勞工的勞動研究—以公部門某就業服務站為例

A Research on Labor of Dispatched Workers: A Public Sector’s Employment Service Station as an Example

吳盈如(Ying-Ru Wu)

指導教授 ： 張清富

國立臺北大學/社會科學學院/社會學系/碩士(2010年)

摘要

本論文以公部門某就業服務站為例，採質性研究法的深度訪談與參與觀察，瞭解派遣勞工的勞動過程。換句話說，本研究從就業服務站的工作組織，來瞭解他們的勞動過程與勞動意識。一方面，本研究分析派遣勞工如何看待派遣工作所衍生的社會關係，以及他們對於本身工作技術的想法；另一方面，本文也討論就業服務站的生產控制關係如何影響派遣勞工，以及外部勞動市場對他們勞動意識的影響。本文係以謝國雄與Burawoy的研究為經，運用其理論解析派遣工作及其勞動；並以派遣勞工為何會順服在此一勞動體制下為緯，逐一討論所提出的問題。
研究結果發現，由於目前臺灣並無派遣法，是以現行公部門的勞務委外均是以採購法為依據，
以承攬方式進行勞務委外，但此一方式卻加劇了勞動市場的不平等問題，弱化了派遣勞工的階級意識，瓦解成為集體組織的可能；在國家主動缺席的狀況下，派遣勞工顯然居於弱勢，在知道要求無法獲得回應與解決的情況下，因而產生又能如何的心態；由就業服務體系中派遣當道的現象，可知政府本身將勞動力視為商品，此等舉措也加速了勞動力商品化。
最後，本研究認為應給予派遣勞工團體協商權，讓其能放心自主地維權，並強化在職的教育訓練，以培養核心的職能；同時，團體意識的覺醒以及派遣法令的制定，都是維護保障派遣勞工的路徑，是最重要的環節。

關鍵字

工；就業服務站；勞動力商品化

並列摘要

Conducting a qualitative method with depth interview and participant observation by using a public sector’s employment service station as an example, this paper tries to understand labor process and consciousness of dispatched workers. In other word, this study attempts to understand their labor process and consciousness from a employment service station work organization. On the one hand, this study analyzes how dispatched workers treat their social relationships in which dispatched work generating and how they thinking their working skills. On the other hand, this paper also discusses how production-control relations of the employment service station influencing dispatched workers and how external labor market affecting their labor consciousness. This paper uses research of both Shieh,Gwo-Shyong and Burawoy and simultaneously utilizes their theory to analyze dispatched work and their labor. And it tries to explain why dispatched workers to be able to obey under this work system and discusses the proposed issues step by step.
The results find that currently there is not a dispatch law in Taiwan. Therefore, public sector usually based on purchases’ law to carry on labor services outside the service committee. However, this method actually intensifies an inequality of labor market, weakening social class consciousness of dispatched workers, and disaggregating possibility of collective organizations. Under a nation is automatically absent condition, dispatched workers are in weakening condition. In knowing that their request is unable to attain and unable to solve, they do have a attitude that they can not handle the situation. In the employment service system, dispatched work is a main thinking. Therefore, government regards labor force as commodity. Such action has also accelerated commercialization of labor force.
Finally, this research acknowledges that dispatched workers should have collective agreement and bargaining. This can independently enable them to maintain their rights, strengthening their educational discipline, and raising their core function. At the same time, awakening of group consciousness and a dispatch law formulation are safeguard to protect dispatched workers and the most important linkage.

並列關鍵字

dispatches laborer's；employment service station；force commercialization.

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