國小正式教師面對同事之親師衝突的態度與因應方式實證研究

何文哲

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國小正式教師面對同事之親師衝突的態度與因應方式實證研究

何文哲 , Masters　　Advisor：戴伸峰　　

繁體中文

態度；親師衝突；同事；因應方式； attitudes ； parent-teacher conflict ； colleague ； coping strategies

Abstract │ Reference (99) │ Times Cited (1) │ Altmetrics

Abstract 〈TOP〉

Parallel Abstract 〈TOP〉

The purpose of this paper is to investigate the attitude and coping strategies that elementary school teachers adopt when dealing with colleagues involved in parent-teacher conflicts. In addition, this paper also offers analyses of the discrepancies and relevant circumstances in the attitudes and coping strategies of teachers with different backgrounds.
This study features questionnaires as the primary means of data extraction along with three self-made scales (namely “personal information”, “attitude scale” and “coping strategies scale”) as the main research tool. A total of 294 valid questionnaires were collected. After the construct validity for the extraction of factors through the scales has been validated by exploratory factor analysis, the data were then processed through a number of techniques including descriptive statistics, exploratory factor analysis, multivariate analysis of variance, correlation and regression.
The main findings can be summarized as follows:
1.	Elementary teachers show higher positive inclination towards attitudes of "wary introspection" and "empathy" for colleagues involved in parent-teacher conflicts, followed by "hypocrisy”, "indifference", "mistrust" and "schadenfreude”.
2.	The most common coping strategies that elementary school teachers adopt for colleagues involved in parent-teacher conflict are “positive social support”, followed by “active assistance”, "friendly reminder", "correct instruction", "sit on the sidelines", "criticize and slander."
3.	Factors such as gender, age, seniority, position, personal exposure/handling/experience of parent-teacher conflict will affect elementary school teachers’ attitudes towards colleagues in parent-teacher conflicts.
4. Factors such as gender, age, seniority, position, personal exposure/handling/experience of parent-teacher conflict will affect elementary school teachers’ coping strategies to face colleagues in parent-teacher conflicts.
5. The six factors of attitude and the six factors of coping strategies show 
strong correlation.
    Finally, based on the findings, the paper offers suggestions on follow-up studies.

Reference ( 99 ) 〈TOP〉

吳奇為(2009)。人際溝通的理論與應用。臺北市：五南。
連結：
蘇福壽(1998)。台北市國民小學教師親師衝突因素及其處理方式之研究。國立台
連結：
communication.In Handbook of interpersonal communication,M.L.Knapp
連結：
Allport, G. W. (1979). The nature of prejudice (25th anniversary edition).
連結：
involvement at home.Report NO.324.Balinore：The Johons Hopkins
連結：

Times Cited (1) 〈TOP〉

陳律圜(2016)。不同悲劇事件下，個人心理特質對幸災樂禍與歸因之效果。中正大學犯罪防治學系學位論文。2016。1-121。

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