基於開放式創新之知識管理導入：以知識管理流程為中介角色

胡亞平

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基於開放式創新之知識管理導入：以知識管理流程為中介角色

Open Innovation Based Knowledge Management Implementation: A Mediator of Knowledge Management Process

胡亞平 , Ph.D　　Advisor：吳英隆　　

英文

知識基礎理論；知識管理導入；知識管理流程；開放式創新；封閉式創新； SECI模型；結構方程模式； Knowledge-Based Theory ； Knowledge management implementation ； Knowledge management process ； Open innovation ； Closed innovation ； SECI model ； Structural Equation Modeling

Abstract │ Reference (97) │ Altmetrics

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While knowledge management (KM) implementation is complicated in terms of the association with many industries, a new concept for broadly integrating KM process and open innovation (OI) is emerged.  In practice, globalization has altered the competitive dynamics of nations, companies, and industries.  This is most clearly seen in the changing patterns of organizations.  Due to a paradigm shift toward knowledge-based organizations, industries have to consider the KM and OI integrated to enhance the organization's competitiveness.  
Based on the relevant literature and concepts, this study proposes a novel theoretical model to examine the relationships among OI process, KM process, and KM implementation.  OI process consists of three processes: outside-in process, coupled process, and inside-out process.  KM process consists of two processes: external process and internal process.  And, KM implementation consists of four phases to be measured: needs analysis, content analysis, usability test, and effect analysis.  It also provides an empirical analysis of a framework that helps us to gauge the practical validity of the approach.  This study also considers two control variables, industry type and company size, and their effects on KM implementation. 
This study develops a measurement approach on the basis of existing theory.  We gather data by using a structured questionnaire that is administered through mail.  The findings we obtained reveal that both two processes of KM have different impacts on KM implementation.  And also both processes of KM have interactive effects on each other.  Overall, the two processes of KM are indicated as the significant determinants in impacting the KM implementation.  However, the result of analysis shows that coupled process of OI is not significant on external process of KM.  Industry type is positively correlated with KM implementation while company size does not show any correlation with KM implementation.  
The findings of this study will provide practitioners and academics with the proposed model for measuring the success of KM implementation.  Furthermore, its result will be helpful to make more proactive plans for improving the efficiency and effectiveness of KM implementation.

Reference ( 97 ) 〈TOP〉

Abou-Zeid, E.S. (2002). A Knowledge Management Reference Model. Journal of Knowledge Management, 6 (5), 486-499.
連結：
Aldert, V., Sammantha, M., and Ronald P, F. (2006). An Empirical Test of the Behaviour Analysis Interview, Law and Human Behavior, 30(3), 329-345.
連結：
Altaher, A.M. (2010). Knowledge management process implementation 2011. International Jounal of Digital Society, 1(4), 265-271.
連結：
Alvesson, M. and Kärreman, D. (2001). Odd couple: making sense of the curious concept of knowledge management. Journal of Management Studies, 38(7), 995-1018.
連結：
Alavi, M., and Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107-133.
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