透過您的圖書館登入
IP:3.88.254.50
  • 學位論文

專業經理人家長式領導對員工工作績效影響之研究—以組織公民行為為中介變項

Paternalistic Leadership of Professional Manager on Employees' Performance: Organizational Citizenship Behavior as a Mediator

指導教授 : 黃良志
若您是本文的作者,可授權文章由華藝線上圖書館中協助推廣。

摘要


家族企業是作為全球範圍內廣泛存在的企業組織形式,在經濟舞臺上一直貢獻著自己的力量。當企業不斷成長茁壯具備相當大的發展規模時,單純依靠家族成員來管理企業已顯不足,或有其發展瓶頸。因此,家族企業早已開始積極引入或培訓專業經理人來協助管理企業,此也是家族企業發展到一定階段後改革、創新和提升競爭力的一項決定因素。 本研究著重在探討非家族成員的專業經理人家長式領導、員工之組織公民行為及工作績效的關係,並進一步分析員工組織公民行為對專業經理人家長式領導與員工工作績效的中介效果。 本研究採用問卷調查法,總共發放了67組,內含主管67人,員工270人,回收64組,有效問卷60組,主管60人,員工202人份作為有效研究樣本,研究結果如下: 一、 家長式領導對於組織公民行為未有顯著影響 二、 家長式領導對於工作績效未有顯著影響 三、 組織公民行為之OCBO及OCBI皆對工作績效具有顯著正向之影響 四、 家長式領導會透過組織公民行為的完全中介效果,對工作績效有顯著正向影響   最後,經由本研究之結果,提出相關建議供家族企業經營者及未來相關研究參考。 關鍵字:家族企業、專業經理人、家長式領導、組織公民行為、工作績效。

並列摘要


The family business as a form of business organization widespread worldwide, in the economic arena has been to contribute their strength. As companies continue to grow and prosper with a large scale of development time, too over relying on family members to manage the company has been significantly enough, and even cause further development bottleneck. Thus, family businesses have already begun to actively introduce or training professional managers to help to manage the company and this is important for family business to reform, innovate and enhance the competitiveness when they meet the development bottleneck. This study focuses on exploring the paternalistic leadership of non-family professional managers, organizational citizenship behavior and the relationship between job performance of employees, and the mediated role of OCB. The study uses the questionnaire survey to collect data. Totally, there are 64 sets valid questionnaires included 64 professional managers and 202 employees. The results are as follows: 1. Paternalistic leadership did not have significant impact on organizational citizenship behavior. 2. Paternalistic leadership did not have significant impact on job performance. 3. Organizational citizenship behavior has a significantly positive impact on job performance. 4. OCBO and OCBI have fully mediating effect between paternalistic leadership and job performance. Based on the research results, the concrete conclusions and suggestions will be provided to the enterprise and further study as the references. Keywords: Family business, Professional manager, Patriarchal Leadership, Organizational citizenship behavior, Job performance

參考文獻


黃崇能(2009),家長式領導的效能分析,國立屏東科技大學企業管理學系碩士論文。
Schak, D. C. (2012). A reinterpretation of the Chinese family businesses in view of the business literature. 華人應用人類學學刊, 1(2), 23-54.
鍾慧菀(2010),內外控人格特質與家長式領導對工作績效之影響-以某銀行為例,元智大學經營管理碩士在職專班碩士論文。
余安邦、楊國樞(1987),社會取向成就動機與個我取向成就動機,中央研究院民族學研究所集刊,(64),51-98。
張松山、孫仲山、陳冠年(2011),績效評估指標、組織溝通、評核方式與工作績效關聯性之實證研究,工業科技教育學刊,4,57-64。

延伸閱讀