應用價值流程圖於產品研發流程之研究-以某高爾夫球頭製造廠為例

The Research of Applying Value Stream Mapping into Product Developing Process - A Case Study of A Golf Clubhead Manufacturer

李俊穎(Chun-Ying Lee)

指導教授 ： 張添盛

國立屏東科技大學/管理學院/工業管理系所/碩士(2008年)

https://doi.org/10.6346/NPUST.2008.00011

摘要

在間接部門之產品研發流程，如期完成設計、開發、到樣品實現等活動，使後續量產動作得以進行，是影響客戶能否將新產品即時推出市場以搶佔商機之關鍵。高爾夫球頭製造廠在產品研發流程上，即具有此種特性，如何強化產品研發流程的即時性，以吸引品牌公司持續與該製造廠合作，對於企業存續有重要影響。對於製造部門活動，可以直接以計量方式來衡量績效其流程改善程度；但在間接部門之事務活動相對不易量化，並辨識存在於其間之浪費，故較難衡量其績效而獲悉改善程度。本研究首先探討於製造部門流程改善具有成效的豐田生產模式，有那些流程改善手法，適用於間接部門之產品研發流程活動中；其次選定某家高爾夫球頭製造廠，面臨產品研發流程常發生延誤或太長現象，以價值流程圖手法導入其產品研發流程，驗證其確實具有成效；最後針對該手法運用在產品研發流程中之結果及困難，提出改善建議，以供日後相關研究參考運用。

關鍵字

價值流程圖 ； 高爾夫 ； 產品研發流程 ； 豐田生產模式

並列摘要

Activities like design, development as well as sample approval among of product developing process have to be completed on schedule in order to run mass production accordingly, are key factors to affect if customers could launch new products into market in time to grab market share. The product developing process among of golfhead manufacturing also has this characteristic. In order to attract brand companies working with manufacturers continuously, it is very important for companies’ survival on how to enhance the immediacy of product developing process. The performance could be measured via quantization in most of activities among of manufacturing department. However, it’s relatively not easy to quantize activities and identify waste that exists among of processes in indirect department. Therefore, it is difficult to measure the performance and think about how to improve that. Firstly, this research studied which methods among of Toyota Production System are valid to improve the process in manufacturing department. Secondly, selected a dedicated golf clubhead manufacturer who suffered from frequently delay in product developing process, then applied Value Stream Mapping into its product developing process. The result of this research showed that it was effective. Lastly, this thesis pointed out suggestions for improvement against of results and difficulties in applying this method into product developing process.

並列關鍵字

Value Stream Mapping ； Golf ； Product Developing Process ； Toyota Production System

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