動物醫院管理資訊系統之後台系統研發

Development of Back-End System for a Management Information System of Animal Hospital

林偉翔(Wei-Xiang Lin)

指導教授 ： 楊崇宏

義守大學/電機資訊學院/資訊管理學系/碩士(2016年)

摘要

在資訊化的社會裡，管理資訊系統可以提升企業管理的效率。目前已有許多類型的管理資訊系統普遍被採用，例如:企業資源規劃系統(ERP)、銷售點系統(POS)、顧客關係管理系統(CRM)等等，但也有一些新興的產業其系統的開發較少。本研究以某一動物醫院管理資訊系統為例，對其後台系統進行分析並找出其缺點，然後再開發一套新的後台系統以改善這些缺點。本系統的主要改善有:(一)簡化操作流程:將過多的點選流程簡化讓操作更便捷。(二)統合與去除多餘的功能:讓新系統能更適用於中小型動物醫院。(三)優化使用者介面:修改介面為柔和色調並提供多種的螢幕解析度選擇。最後，本系統尚未建置藥品相關功能，因為藥品部分牽涉較廣且需相關知識，未來系統除了可加入藥品功能外，也可延伸至平板上操作，以提升其好用度。

關鍵字

動物醫院 ； 管理資訊系統 ； 系統開發 ； 後台系統

並列摘要

Using management information systems (MISs) could effectively improve the efficiency of operating and managing an enterprise in information society. Nowadays many MISs designed for specific purposes are adopted by information staff in enterprises. These MISs include Enterprise Resource Planning (ERP), Point Of Sale (POS), Customer Relationship Management (CRM), etc. However, the MISs that are developed for some emerging enterprises are rare. In this study, the back-end system of an existing MIS for animal hospitals is analyzed to clarify the shortcomings of the system, so that a new back-end system could be developed to improve these shortcomings. The major improvements are (1) Simplification of operation processes: Many complicated operations, which consist of a series of manipulation steps, are redesigned to be simplified and efficient. (2) Integration of diverse functions as well as elimination of unnecessary functions: The functions of the new system are designed for medium/small animal hospitals by integrating diverse functions and eliminating unnecessary functions. (3) Improvements of user interface: The new user interface is designed to meet the requirement of pastel-colored user interface as well as to meet the requirement of screen resolution adjustment. Finally, the new system does not support the medicine-related functions since the development of these functions are more complicated and requires medicine knowledge. For the future study the medicine-related functions may be explored and developed, and the extension of the system to operate on tablet platforms is also considered so that the system usability can be improved accordingly.

並列關鍵字

animal hospital ； management information system ； system development ； back-end system

參考文獻

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