國軍近年陸續推行一連串組織精簡變革方案,並將「募徵兵併行制」改為「募兵制」,期盼藉組織再造與人員素質提升等措施,努力打造小而精、小而強、小而巧之專業化部隊。歷經組織重大變革之際,員工的工作壓力必然產生變化,亦會對組織承諾與組織公民行為產生影響,因此本研究之目的主要在於了解國軍單位員工的工作壓力、組織承諾與組織公民行為等行為之表現,並探討三個因素之間的相關性。 本研究之研究對象為研究者目前任職之國軍某後勤單位的成員,經由問卷調查方式進行實證研究,以問卷發放、回收後,進行相關統計分析,並以敘述性統計分析、信度分析、獨立樣本t檢定、單因子變異數分析、迴歸分析等方法,進行研究假設驗證。 實證研究結果如下: 一、不同人口變項之國軍後勤人員對於工作壓力之反應具有部份顯著的差異。 二、不同人口變項之國軍後勤人員對於組織承諾之反應具有部份顯著的差異。 三、不同人口變項之國軍後勤人員對於組織公民行為之反應具有部份顯著的差異。 四、國軍後勤單位人員之工作壓力對於組織公民行為具有顯著的負向影響。 五、國軍後勤單位人員之組織承諾對於組織公民行為具有顯著的正向影響。 六、國軍後勤單位人員之工作壓力對於組織承諾具有顯著的負向影響。 最後,本研究並提供相關結論與建議,以供後續研究做為參考。
In order to restructure organization and improve its human resources, military in Taiwan has to build a small but strong army by executing a series of downsizing programs and changing from “Recruitment and Voluntary” system to “All Voluntary” system. Follwing by huge organization changes, job stress of the staffs will be inevitably increasing which may also make great impact on organizational commitment and organizational citizenship behaviors. This study attempted to understand the influence of such key factors as job stress, organizational commitment, and organizational citizenship behaviors have on an organization, and to examine the relationships among these three factors. The main research objects of this study were the staffs in military units, a designed survey was conducted to collect questionnaire data, and such statistical analyses as Descriptive Statistical Analysis, Reliability Analysis, T-Test, One Way ANOVA, and Regression Analysis were performed to test the research hypothese. The research results showed: 1.Different personal characteristics will make partically significant differences to job stress. 2.Different personal characteristics will make partically significant differences to organizational commitment. 3.Different personal characteristics will make partically significant differences to organizational citizenship behaviors. 4.Job stress will has significant negative impact on organizational citizenship behaviors. 5.Organizational commitment will has significant positive impact on organizational citizenship behaviors. 6.Job stress will has significant negative impact on organizational commitment. The relevant research conclusion and suggestions were given for the further studies as references.
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