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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

Abstract 〈TOP〉
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Reference ( 29 ) 〈TOP〉
  1. 2. Alwood, C. (2012). The distinction between qualitative and quantitative research methods is problematic. Quality And Quantity, pp.1-13
  2. 3. Anantharaman, R. N., Sureshchandar, G. S., and Rajendran, C. (2002). Determinants of customer-perceived service quality: A confirmatory factor analysis approach. The Journal of Services Marketing, 16(1), pp.9-34
  3. 4. Bena, I. (2010). Evaluating Customer Satisfaction in Banking Services. Management and Marketing, 5(2), pp.143-150
  4. 5. Birger, H. (2005). Empiricism, rationalism and positivism in library and information science. Journal of Documentation, 61(1), pp.130 – 155
  5. 6. Cadotte, E. R., Woodruff, R. B., Jenkins, R. L. (1987). Expectations and norms in models of consumer satisfaction. Journal of Marketing Research, 24(3), pp.305-314
Times Cited (2) 〈TOP〉
  1. 陳昱臻(2012)。「工作」樂活嗎?台灣婦女就業與生活福祉之探討。中正大學社會福利學系學位論文。2012。1-76。
  2. 陳庭南(2016)。A Study on Satisfaction of Corporate Customers with Products and Services of Banks。義守大學企業管理學系學位論文。2016。1-66。
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