資訊科技愈顯發達,差勤在管理上也從原本的紙上作業轉而邁向E化作業。本研究為了解政府機關對電子差勤管理應用系統的接受行為,探討影響使用者的接受度與使用度的關鍵因素。在文獻回顧後,選擇以所有理論當中最基礎也是影響最深遠的理論之一,以科技接受模式(Technology Acceptance Model,TAM)為基礎理論,並配合政府機關目前使用電子差勤管理應用系統的使用情形建立研究架構。 本研究以臺南市政府全體同仁為研究對象,經由問卷調查蒐集資料,於102年5月下旬發出364份問卷,於二週後收回,有效問卷總計299份,回收率達82%。 本研究即以TAM為基礎架構,目的將著重於下列事由: 瞭解公務人員對於電子差勤管理應用系統的使用上,其方便、易用、有效及快速的程度,可助於了解使用者對於現階段臺南市政府所導入的電子差勤管理應用系統的滿意程度。
As Information Technology becomes more popular, the trend to move management of Attendance from paper-based form toward E-form is more obvious. This study is to examine the acceptance of electronic Attendance System in government organizations to explore the key factors that affect user acceptance and usability. After the literatures review, we choose the most accepted theory among others, the technology acceptance model (Technology Acceptance Model, TAM) as our tool, and build our research model based on government organizations that currently using electronic Attendance System. In this study, we use the staffs of Tainan City Government as the research object, through questionnaires collected on May, 2013, 364 questionnaires were sent, a total of 299 valid questionnaires returned. The return rate is 82%. This study using TAM as research tool, the purpose focuses on the followings: To understand the level of easy to use, effective and convenience of Attendance System for staffs of the Tainan City Government that can help to realize their satisfaction toward the Attendance System.