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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

Abstract 〈TOP〉
Parallel Abstract 〈TOP〉
Reference ( 73 ) 〈TOP〉
  1. 3. 王雯宗、蔡智勇、張鳳祥,「服務品質對顧客滿意度及忠誠度影響之研究:以澎湖海鮮餐廳為例」,管理實務與理論研究,第2卷,第3期,頁37~54,2008。
  2. 4. 朱惠英,「台南市花店業者服務品質及消費者行爲意向之研究」,臺南科大學報(生活藝術),第27期,頁1~26,2008。
  3. 6. 余泰魁、丁秋瑤、蘇純繒,「醫療服務品質評量模式:以雲林縣衛生所為例」,公共行政學報,第19期,頁55~89,2006。
  4. 8. 吳政隆、張良漢、丁淑君,「高爾夫球場的服務品質、顧客滿意與行為意向之研究」,大專高爾夫學刊,第1卷,第3期,頁1~14,2008。
  5. 9. 吳振輝、杜光玉、楊育寧、盧美麗,「高爾夫消費者行爲之研究」,嶺東體育暨休閒學刊,第6期,頁21~31,2008。
Times Cited (1) 〈TOP〉
  1. 洪怡青(2011)。全國就業e網服務品質研究─IPA模式之應用。亞洲大學資訊工程學系碩士在職專班學位論文。2011。1-47。
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