高齡使用者對於iPad閱讀操作之研究

A Study on Using iPad with Reading Operations for the Elders

岳修平(Hsiu-Ping Yueh) ； 林維真(Wei-Jane Lin) ； 李孟潔(Mong-Chieh Lee) ； 林慧軍(Hui-Chun Lin) ； 羅悅綺(Yueh-Chi Luo)

《教學科技與媒體》 101期 (2012/09) Pp. 65-78

摘要

本研究旨在探討高齡者在操作觸控式平板電腦時可能產生的使用性問題，研究設計以iPad作為實驗主體，分別利用備忘錄與翻爆兩個應用程式執行八項任務，並輔以滿意度問卷調查及訪談法蒐集資料。本研究一共招募10位65歲以上的高齡者，男女各半。分析研究結果發現：（1）高齡者對圖示的辨識能力較不佳，需花費時間逐一嘗試。（2）高齡者能順暢地使用手寫功能，並對此功能感到滿意。（3）重視字體放大功能，認為使用iPad 閱讀電子報很方便。（4）未有使用電腦經驗者較缺乏階層概念，容易在介面中迷失。（5）對觸控式操作接受度高，並較謹慎操作。整體而言，高齡者對於觸控式平板電腦的使用意願甚高，表示只是需花費一點時間學習，因此，未來可針對高齡者的使用需求開發更多適合的應用程式。

關鍵字

高齡者 ； 觸控面板 ； 平板電腦 ； 使用性

並列摘要

This study explores the usability issues lied in the elders' use of tablet PCs. Ten senior citizens aged from 65 years old and above were recruited and observed about their performance of using tablet PCs in general, and text input and reading in specific. Eight tasks are assigned to the elder users to finish by using two Apps (Memo and e-Newspaper). The findings of the preliminary user experiments suggested that the current icons of each App were difficult for the elders to identify; yet they would try each App until the correct one was hit. The elder users considered using iPad to read newspaper is easy, and they valued the function of enlarging fonts. All participants appreciated and gave high appraisal to the handwriting input, and they could operate smoothly on their own. In spite of the high degree of acceptance the elder users possessed toward using tablet PCs to read, the users in general were lack of sufficient knowledge and experience to understand the hierarchical structure of the functions, and got lost easily while with cascade menu. It is suggested that the learnability of the interface, instead of the functionality of the system, would be of greater concern for the elder users while using tablet PCs.

並列關鍵字

The elder ； Touch screen ； Tablet PC ； Usability

參考文獻

李傳房(2006)。高齡使用者產品設計之探討。設計學報。11(3)，65-79。

李傳房、郭辰嘉(2004)。高齡者使用小型觸控式螢幕之研究。設計學報。9(4)，45-55。

Fisk, A. D.(ed.),Rogers, W. A.(ed.)(1997).Handbook of human factors and the older adult.Waltham, MA:Academic Press.

Krug, S.(2000).Don't make me think: A common sense approach to Web usability.Indianapolis, IN:New Riders Press.

Lee, C. F.,Kuo, C. C.(2001).A pilot study of ergonomic design for elderly taiwanese people.Proceedings of the 5th Asian design conference-international symposium on design science.(Proceedings of the 5th Asian design conference-international symposium on design science).: