文官體系能力與政府競爭力：策略性人力資源管理觀點

Rebuilding Civil Service Competency and Government Competitiveness: A Strategic Human Resources Management

施能傑(Jay N. Shih)

《東吳政治學報》 22期 (2006/03) Pp. 1-46

https://doi.org/10.6418/SJPS.200603.0001

摘要

一、解釋組織競爭力的觀點 二、政府競爭力與國家競爭優勢 三、連結政府競爭力的文官體系能力管理 四、文官體系三大職務能力方向與圖像 五、增強文官體系職務能力競爭力的策略性人力資源管理變革 六、政府主管人力資源職務能力的變革 七、結語 全球化讓政府面對更多結構不良的政策問題，政府必須有更好的治理能力，而強化政府治理能力的主要來源是政府文官人力資源體系的變革。本文旨在運用組織競爭力、策略性人力資源管理和能力管理等理論，分析如何透過文官體系的能力改造，引導文官具備因應全球治理的能力和行為，增進台灣政府面臨全球化大挑戰之競爭力。文中根據台灣政府競爭力的弱點，提出引導文官表現出有助於提升政府競爭力的三大方面能力和行為：具備全球化治理觀念的政策規劃能力，具備有效執行與管理政策的能力，和展現高度廉潔的公共服務倫理行為。最後，並具體提出各項主要人事政策和制度必須變革的方向，特別是如何增進政府高階主管人力能力精進的人事政策變革重點。

關鍵字

政府競爭力 ； 能力管理 ； 策略性人力資源管理 ； 文官能力圖像

並列摘要

Governments need to strengthen her governing ability in order to meet increasing challenges brought from globalization. The Civil Service is likely the major institution to enhance that ability. Based on the theory of strategic human resources management and of organizational competitive advantage, this paper argues that the civil service reform has to be strategy-focused where critical competencies, behaviors, attitudes and even beliefs of the civil service must be analytically identified and then addressed. The remainder of this paper therefore further discusses three issues. First, it points out areas of the vulnerabilities of Taiwan civil service's competitiveness according to the assessment of the IMD and WEF. Secondly, three main reform strategy maps of the civil service competencies are proposed and fully discussed. Finally, this paper suggests several key public personnel policies and management systems shall be changed to achieve the goal of those proposed reform maps.

並列關鍵字

government competitiveness ； civil service competency maps ； competency management ； strategic human resources management

參考文獻

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