製造系統整合績效之衡量與評估

Integrated Performance Measurement and Evaluation for Manufacturing Systems

黃開義(Kai-I Huang) ； 柯志豐(Chin-Feng Ke)

《大葉學報》 8卷2期 (1999/12) Pp. 45-52

https://doi.org/10.7119/JDYU.199912.0045

摘要

本研究以整合性績效衡量評估的方法衡量製造績效，從生產力、品質與彈性三個製造業重要元素的角度切入探討製造績效。生產力代表了投入產出間的轉換效率，研究中針對人工、材料、資本、能源投入的觀點，定義並量化各項生產力指標。品質代表了產品製造的適用程度，研究中由製程及產品兩個層次分別進行探討。製程的投入間接地影響產出的品質，而產品的良率表現則直接呈現品質的水準。彈性則在衡量一個製造系統對製造環境變動的適應程度，研究中考慮設備、產品及市場等三類彈性之表現。最後，採用製造系統實證研究，以驗證並說明整合績效評估模式之功能及實用性。

關鍵字

製造系統 ； 生產力 ； 品質 ； 彈性 ； 績效評估

並列摘要

The purpose of this research is to evaluate manufacturing performance using integrated performance evaluation techniques. Productivity indicates the efficiency of converting inputs to outputs. In the project, different inputs of labor, material, capital, energy and overhead are defined and quantified to form productivity indices. Quality refers to the degree of perfection in marking products. Both levels of process and product are considered from the viewpoints of prevention and failure costs. Flexibility measures the adaptability to various changes in manufacturing environments. Three different types of flexibility measures are considered, they are equipment, product and market. Furthermore, these three measures are integrated to obtain an overall performance evaluation model in order to aid firms in measuring performance as well as in making investment decision on manufacturing systems. Finally, a case example is adopted to validate and illustrate the process and functions of the performance evaluation model being developed.

並列關鍵字

manufacturing systems ； productivity ； quality ； flexibility ； performance evaluation