- 期刊
唯有樂在其中，方有機會興利與除弊！工作形塑與建言行為之關聯性：心流經驗與轉換型領導的調節式中介模型
Only by Finding Joy in It Can We Have the Opportunity to Prosper and Eliminate Drawbacks! The Relationship Between Job Crafting and Voice Behaviors: The Moderated Mediation Model of Flow Experience and Transformational Leadership
摘要
近年來，建言行為已然成為學術與實務界所關注之議題，然而卻鮮少研究以工作形塑為前置因素進行探討。本研究以心流自我決定模型（self-determination model of flow）為基礎，探討工作中的心流經驗所扮演的中介角色；同時探討工作形塑對建言行為的中介效果，是否因員工知覺主管轉換型領導的程度不同而有不同程度之影響。本研究採取三階段縱斷面的部屬－主管配對方式，獲得國軍有效對偶資料共351筆，經路徑分析發現：（1）工作形塑與心流經驗之間具有正向關係；（2）心流經驗會正向中介工作形塑與促進型建言／預防型建言間之關係；（3）轉換型領導會正向調節工作形塑與心流經驗間的關係；（4）轉換型領導會強化心流經驗對工作形塑與促進型建言／預防型建言的中介效果。鑑此，本研究結果回應理論，提出管理實務意涵，同時對後續研究做出建議。
並列摘要
In recent years, voice behavior has become a topic of concern in academic and practical circles. However, few studies take job crafting as an antecedent factor to discuss. Based on Self-Determination Model of Flow, this study explores the mediating role of flow experience in the relationship between job crafting and voice behaviors. In particular, whether the mediating effects are affected, especially under the condition of perceptual supervisor transformational leadership. We used three-stage survey method to collect 351 supervisor-subordinate paired data from the army, navy and air forces of Taiwan. All hypotheses were tested by using path analysis, and results were showed that: (1) Job crafting of subordinates is positively related to flow experience; (2) Flow experience mediates the relationship between job crafting and promotive/prohibitive voice behavior; in other words, subordinates' job crafting can increase flow at work, thereby increasing promotive/prohibitive voice behavior; (3) Transformational leadership positively influences the relationship between job crafting and flow experience; (4) When supervisors show highly transformational leadership, flow experience has an enhanced effect on the two mediating paths of job crafting and promotive/prohibitive voice behaviors. Given this, this study further discusses the theoretical contributions, management applications, and future suggestions.