知識管理策略、組織核心能耐與經營績效之關係：以台灣生物科技產業為實證

The Relationships among Knowledge Management Strategy, Organizational Core Competence and Business Performance: An Empirical Research of Biotechnology Industry in Taiwan

李元墩(Yuan-Duen Lee) ； 吳濟民(Chi-Min Wu)

《科技管理學刊》 9卷2期 (2004/06) Pp. 103-130

摘要

知識經濟時代，組織最重要的資產是「人」與「知識」，而組織核心能耐亦是知識經濟時代企業生存的利基，因此企業必須透過有效的知識管理以提升組織知識的價值，並發展與強化組織之核心能耐且進一步提升經營績效。故本研究之目的乃在於自行建構組織核心能耐與經營績效量表，且以實證分析加以探討知識管理策略、組織核心能耐與經營績效之關聯性與整體模式之配適程度。首先透過文獻分析法與專家問卷諮詢自行建構了具有充分內容效度與內部一致性之組織核心能耐量表與經營績效量表，然後利用普查方式針對948家台灣生物科技廠商實施問卷調查，以107份有效回收之問卷進行實證分析，經由統計分析後發現本研究整體模式具有良好配適度，組織核心能耐具有顯著中介變項效果，此外系統化知識管理策略對組織核心能耐與經營績效皆產生正向顯著影響。最後根據研究結果提出實務應用與對後續研究之建議。

關鍵字

生物科技產業 ； 知識管理策略 ； 組織核心能耐 ； 經營績效

並列摘要

The most important assets are people and knowledge in the organization for this knowledge-based economy age, and core competence is also the niche of existence in enterprises. So enterprises need to arise the value of organizational knowledge through effective knowledge management and develop organizational core competence, and then promote the business performance. Therefore the research’s purpose is to construct the organizational core competence scale and business performance scale and research the relationships among knowledge management strategy, organizational core competence and business performance by empirical analysis. The research methods used literature review, expert consultation and questionnaire survey, and constructed the organizational core competence scale and business performance scale which with adequate content validity and internal consistency. Based on a survey of 948 Biotechnology firms in Taiwan effectively, 107 questionnaires are effectively returned, the findings indicated that there was a fine model fitness in this study and the intervening effect of organizational core competence is significant. In addition, condificational knowledge management strategy has significant positive influence on organizational core competence and business performance. The suggestions about business practice and further research were also discussed based on the findings.

並列關鍵字

Biotechnology Industry ； knowledge management strategy ； organizational core competence ； business performance

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