諮商初期諮商師與來談者之互動組型與來談者語談感受之分析研究

A Study of Relation between the Interactional Patterns in Individual Counseling Process and Client-perceived Session Impacts

翁令珍(Ling-Chen Weng) ； 廖鳳池(Feng-Tsu Liao)

《中華輔導學報》 12期 (2002/09) Pp. 33-71

摘要

本研究旨在探討個別諮商初期諮商師與來談者經常出現的互動組型、以及互動組型與來談者晤談感受之間的關聯。研究者採用「社會行為結構分析」（SASB）模式，並參考先前研究的應用，修訂分析步驟而編寫成「諮商師與來談者之人際行為分類系統」，以針對自願參與的諮商師與來營者之前三次諮商歷程進行微觀分析，再進而發現雙方的互動組型，並且對照來談者每次諮商後所填寫之「晤談感受評量問卷」得分，以探討其間之關聯。結果發現：（1）諮商歷程中的互類型以「互補」最為常見，而「對立」類型最能標示出不同互動組型間的特徵。（2）本研究共發現三種互動組型：以「互補」為主、有時「互補」有時「對立」。（3）不同互動組型的配對，其來談者知覺到不同之晤談感受，特別是以「互補」為主者以及經常連續「對立」者之談者晤談感受具有明顯特徵。（4）特定的人際行為類別與來談者知覺的「晤談深度」、「晤談積極性」與「晤談刺激性」有關聯。最後根據研究結果，提出對使用本分類系統、以及對實務工作與未來研究之建議。

關鍵字

人際行為 ； 互動類型 ； 互動組型 ； 社會行為結構分析 ； 晤談感受 ； 諮商歷程

並列摘要

The purpose of the study were mainly to intensively analyze the interpersonal behaviors in individual counseling process, to find the particular interactional patterns during counselors’ interventions, and also to find out the relation between the interacttional patterns and the client-perceived session impacts. There were seven volunteer clients paired with five counselors, and the first three sessions were analyzed and evaluated. The cluster version of Structural Analysis of Social Behaviors (SASB) was adopted to achieve the purpose of intensive analysis, and The Session Evaluation Questionnaire (SEQ) was used to measure the outcomes. The findings of this study were as follow: First, among all the dyads, interaction of “complementarity” was the most common during the sessions. Second, the frequency of “antithesis” and whether it remained or not made every dyad’s interactional style distinguishable, and three kinds of interactional patterns were found. Third, among the three kinds of patterns, client-perceived “smoothness” was elevated with the pattern of most “complementarity”, while client-percieved “depth” was elevated with the pattern of most “antithesis”. Fourth, some types of interpersonal behaviors were connected with client-perceived “depth”, “positivity”, and “arousal”. Based on the findings, some suggestions were made.

並列關鍵字

counseling process ； interpersonal behaviors ； interactional patterns ； session impacts ； Structural Analysis of Social Behavior

參考文獻

翁令珍 Weng, Ling-chen、廖鳳池 Liao, Feng-Tsu(2001)。社會行為結構分析法在個別諮商歷程研究上的應用。諮商輔導文粹:高師輔導所刊Journal of Counseling& Guidance。6，59-86。

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