安寧病房護理人員個人因素於工作相關性之探討

Study the Effects of Nurses' Personal Characteristics on Works at Hospice Ward

廖如文(Ru-Wen Liao) ； 武靜蕙(Jing-Hwei Wu) ； 欒靜莞(Jing-Wan Luan) ； 傅雅麟(Ya-Lin Fu) ； 賴媛淑(Yuan-Ssu Lai)

《安寧療護雜誌》 10卷4期 (2005/11) Pp. 321-333

https://doi.org/10.6537/TJHPC.2005.10(4).1

摘要

The main objective of this study is to investigate the inter-relationships between work stress, job satisfaction, and coping strategy of nurses at hospice ward in hospitals of northern Taiwan, particularly referred to effects of nurses' personal characteristics such as age, education, religion, marital status, and length of service on work stress, job satisfaction and copying strategy. All subjects of this study were hospice ward nurses chosen from six different administrative levels of hospitals in northern Taiwan. A structural cross-sectioned surveying method was used to analyze data and a designed list of questionnaires was utilized to collect. data. Questionnaires were sent to 140 nurses who have worked at hospice ward of different hospitals. Of 101 validated cases were obtained from 109 responders with an effective responding rate of 77.9%. Most of nurses who worked at the hospice ward are 20 to 29-year-old females (53.5%), having a college degree (56.4%) and single (65.4%). The majority of them have been working at the hospice ward about 2 to 4 years (36.6%). Data were analyzed using the SPSS for Windows 10.0 statistic software package including the description statistics, t-test, one-way ANOVA, factor analysis, and Pearson correlation analysis. Results of this study, are briefly described as follow: (1) Nurses who worked at the districted hospital presented with a higher averaged score in work stress and a lower averaged score in job satisfaction than those who worked at the medical center. (2) Nursing care and work load, two factors of work stress were differed significantly with individual age, believe or not in religion, and performance (P＜0.05). However, nursing care and character, two factors of work stress were differed significantly with individual education and marital status (p＜0.05). (3) On job salary benefit, a factor of job satisfaction was varied significantly with education (P＜0.05). On job work environment, a factor of job satisfaction was varied significantly with believe or not in religion, and performance (P＜0.05). On job colleague-relationship, a factor of job satisfaction was varied significantly with individual age and performance (P＜0.05). (4) Abilities of problem-resolving and help-seeking, two factors of coping strategy were varied significantly with individual believe or not in religion, performance and marital status (p＜0.05). (5) Excepting the functional role and hospital administration to work stress and salary benefit to job satisfaction, all other factors were presented with the negative correlations (p＜0.05). (6) A negative correlation was shown between the work-loading with work stress and problem-resolving with coping strategy (p＜0.05).

關鍵字

安寧病房 ； 工作壓力 ； 工作滿意度 ； 因應策略

並列摘要

The main objective of this study is to investigate the inter-relationships between work stress, job satisfaction, and coping strategy of nurses at hospice ward in hospitals of northern Taiwan, particularly referred to effects of nurses' personal characteristics such as age, education, religion, marital status, and length of service on work stress, job satisfaction and copying strategy. All subjects of this study were hospice ward nurses chosen from six different administrative levels of hospitals in northern Taiwan. A structural cross-sectioned surveying method was used to analyze data and a designed list of questionnaires was utilized to collect. data. Questionnaires were sent to 140 nurses who have worked at hospice ward of different hospitals. Of 101 validated cases were obtained from 109 responders with an effective responding rate of 77.9%. Most of nurses who worked at the hospice ward are 20 to 29-year-old females (53.5%), having a college degree (56.4%) and single (65.4%). The majority of them have been working at the hospice ward about 2 to 4 years (36.6%). Data were analyzed using the SPSS for Windows 10.0 statistic software package including the description statistics, t-test, one-way ANOVA, factor analysis, and Pearson correlation analysis. Results of this study, are briefly described as follow: (1) Nurses who worked at the districted hospital presented with a higher averaged score in work stress and a lower averaged score in job satisfaction than those who worked at the medical center. (2) Nursing care and work load, two factors of work stress were differed significantly with individual age, believe or not in religion, and performance (P＜0.05). However, nursing care and character, two factors of work stress were differed significantly with individual education and marital status (p＜0.05). (3) On job salary benefit, a factor of job satisfaction was varied significantly with education (P＜0.05). On job work environment, a factor of job satisfaction was varied significantly with believe or not in religion, and performance (P＜0.05). On job colleague-relationship, a factor of job satisfaction was varied significantly with individual age and performance (P＜0.05). (4) Abilities of problem-resolving and help-seeking, two factors of coping strategy were varied significantly with individual believe or not in religion, performance and marital status (p＜0.05). (5) Excepting the functional role and hospital administration to work stress and salary benefit to job satisfaction, all other factors were presented with the negative correlations (p＜0.05). (6) A negative correlation was shown between the work-loading with work stress and problem-resolving with coping strategy (p＜0.05).

並列關鍵字

hospice ward ； work stress ； job satisfaction ； coping strategy