本研究之目的在於探討運動場館設施服務需求,以2008年全國大專運動會爲實證,參加選手爲研究對象,運用結構方程模式(structural equation modeling, SEM)建構運動場館設施服務需求模式與分析模式之線性關係。結果顯示建構之模式需要修正,經過刪除7個衡量變項,修正後模式建構效度良好。運動場館設施服務需求模式場地設施、附屬設備與服務人員之間的關係相當密切,全國大專運動會比賽場館設施服務需要有制度場地設施與設備之管理,並提供各方面有效率的服務,並建議服務人員在協助裁判與運動賽會的進行、服務人員協助器材的搬運與搬離場地的方法與時機、比賽場地的管制與問題的回答等,都要事前加以訓練,未來研究可針對2009年全國大專運動會體育場館進行相關研究以提供對照之資料。
This study was aimed to discuss the needs of facility services in multifunction gymnasiums with the athletes of 2008 National Intercollegiate Athletic Game as the research subjects, through the exercise of structural equation modeling, it was able to framework model of facility service needs of a multifunction gymnasium and analyze the linear correlation of this model. The initial results indicated that corrections were needed for the model, seven observed variables have been deleted. After further correction, the construct validity was statistically fit and acceptable. The results showed that gym facilities, its affiliated equipments and service staff had extremely close relationship. The facilities in fields and equipment shall be well managed in the sports event, such as National Intercollegiate Athletic Game, in order to provide efficient and professional services. It is also suggested that pre-event training of service staff is extremely important. The service staff can assist referees run the progress of sports competition, help moving the equipment out the field, keep the competition field in order, answer simple questions and etc., if service staffs obtain adequate training before the sports event. Further related research can be proceeding with 2009 National Intercollegiate Athletic Game in order to have comparison data.
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