執行高關懷兒少輔導方案機構間合作現況之探討：以澎湖縣為例

The Exploratory Study of the State of Inter-agency Collaboration for Executing High-risk Youth Counselling Services: An Example of Penghu County

曾儀芬(Yi-Fen Tseng) ； 王秀美(Hsiu-Mei Wang) ； 黃福慧(Fu-Hui Huang)

《台灣社區工作與社區研究學刊》 4卷1期 (2014/04) Pp. 83-130

摘要

兒少福利方案不斷推陳出新以因應新興的社會問題，以往透過社會救助給予經濟扶助和相關配套即可解決多數兒少家庭貧窮的問題。然而，隨著家庭照顧功能普遍弱化，遂針對高風險家庭發展出密集的社會服務，晚近社會價值觀分歧和親子溝通不良日趨嚴重衝擊教育系統成效的隱憂浮現，開始由教育、司法／矯正和社會福利跨部門引導中途輟學、犯罪或之虞的高關懷兒童少年回歸發展正軌。以高關懷對象而言，各部門之間新舊方案並存，為釐清澎湖縣社福高關懷方案的定位，本文除探討與輔導高關懷對象有關政策之發展脈絡和法規規定，再透過個別訪問與澎湖縣共同介入之司法／矯正和其他社福單位實務工作人員，以界定誰是高關懷對象，在輔導團隊中，澎湖社福高關懷方案所呈現之獨特定位和服務內容，並嘗試從實務經驗界定跨社福、教育和司法⁄矯正等單位之間合作的現況，以及現行不同社福方案之間共事的程度、困難，和未來發展正式合作之方向。

關鍵字

澎湖縣 ； 兒童福利 ； 高關懷 ； 高風險家庭 ； 機構間合作

並列摘要

A variety of child welfare programs emerge out with the old, in with the new, in response to diverse social issues. In the past, through social assistance along with its corresponding packages could be sufficient solutions to issues of family poverty at large. However, due to a majority of families' caring functions have been weakened, intensive social services are developed to meet the needs of families at risk. Lately, the disagreements among different social values and the gap between parent and child have been intensified. Such phenomenon has impact on the effectiveness of society's education system. Therefore, public education, correction and social welfare sectors work hand-in-hand to indicate alternative developmental pathways for children and youths who are at high-risk of dropouts or delinquency. For a reality check, multiple programs coexisted targeting subjects of high-risk youths cross sectors. For clarifying the position of the given high-risk youth program in Penghu County, the present article reviewed the context of high-risk youth program and the official definition of relevant regulations. Then through interviewing practitioners of the judicial and social welfare sectors, the concepts of who are the subjects of high-risk youths, what are the unique service contents for the high-risk youth program, and how multiple agencies collaborate become clear. Results showed the consensus reached by the several adjacent programs as to the labor of division and cooperation. At last, the difficulties of the present level of inter-agency collaboration and the future direction of formal collaboration among various agencies serving high-risk youths are indicated.

並列關鍵字

Penghu County ； Child welfare ； High-risk youth ； Families at-risk ； Inter-agency collaboration