臺灣民間救護車公司概要

An Overview of Taiwan Private Ambulance Company

魏搴(Qian Wei) ； 江宛霖(Wan Lin Chiang)

《醫療救護與緊急應變》 2期 (2021/07) Pp. 20-26

https://doi.org/10.30216/JPER.202107_(2).0004

摘要

民國89年緊急醫療救護法修法通過後，救護車得以由民間公司經營。目前民間救護車公司為國內救護車數量第二多的單位。然而，大眾對於民間救護車公司認知較少，故本文將介紹民間救護車之發展緣起、勤務內容與收費方式，並進一步討論民間救護車之優缺點、挑戰及未來發展。本研究發現民間救護車相較於消防局救護提供更多元服務，但也面臨知曉度不足、叫車方便性不佳、須付費，及出勤人員品質不一等問題。若能改善民間救護車相關問題並廣泛涵蓋安寧、長照接送等服務，將能良好整合緊急與非緊急救護車服務。

關鍵字

民間救護車公司 ； 緊急醫療救護 ； 長期照顧服務

並列摘要

After the amendment of the Emergency Medical Services Act in 2000, ambulances can be operated by private ambulance companies. Currently, private ambulance companies have the second largest number of ambulances in Taiwan. However, these companies are not too well known to the general public. Therefore, this study aims to introduce the development, services, and charges of private ambulances, and further discusses the advantages, disadvantages, challenges and suggested future work of private ambulances. This study revealed that private ambulances offer services that are more diverse than those offered by 119 emergency ambulances; however, private ambulances also face the following problems: insufficient information available to the public about their services, inconveniences with availing the services, the services are not free of charge, and lack of standardization in terms of the quality of ambulance crew. Emergency and non-emergency ambulance services can be well integrated if these problems of private ambulances can be addressed and if the palliative care ambulance service and transportation service for long-term care can be offered generously.

並列關鍵字

Private ambulance company ； Emergency medical services ； long-term care service