電腦化印前從業人員工作滿意度之研究

A Study of Job Satisfaction for Computerized Pre-press Workers

劉峻霖(Chun-Lin Liu)

指導教授 ： 李基常 教授

國立臺灣師範大學/科技學院/工業教育學系/碩士(1999年)

摘要

本研究旨在瞭解我國電腦化印前從業人員工作滿意的現況，並探討其相關因素：性別、婚姻、年齡、教育程度、薪資、工作年資、公司規模大小與工作滿意的關係。
本研究首先參考工作滿意度理論相關文獻，並配合我國電腦化印前從業人員工作概況，彙整建立研究架構。再以自編問卷對我國電腦化印前從業人員實施問卷調查，獲得有效樣本153人。調查結果以計算選答次數、平均數、t考驗與單因子變異數分析等統計方法加以分析，並將開放性問題填答內容作分類及計次的整理。此外，並訪談部份印前部門主管對印前從業人員的看法。本研究的結果如下：
一、印前從業人員在工作滿意的同一個層面之間存有顯著差異。其中以薪資福利的滿意度最低，依次為工作本身、主管領導、升遷考核、人際關係、社會地位，滿意度較高的是工作環境。
二、我國電腦化印前從業人員不同背景變項與工作滿意之關係如下：
(一)性別、婚姻不是影響印前從業人員工作滿意度的因素。
(二)年齡、工作年資與印前工作滿意度略呈U型曲線走向。
(三)教育程度愈高者對印前工作滿意度愈低。
(四)高薪資所得者、任職大型公司規模者對印前工作滿意度較高。
三、開放性題目分析發現：
印前從業人員感到最滿意的是「工作內容單純，能結合興趣發揮所長」；最不滿意的是「工作負擔重，壓力大」和「薪水低，福利不夠完善」；要提昇印前從業人員的工作滿意，對公司的建言是「工作分配要平均，職務應明確」；「提高薪水，落實各項福利」；「多給予尊重、鼓勵與肯定」°

關鍵字

電腦化印前 ； 印前從業人員 ； 工作滿意度

並列摘要

The purpose of this study was to investigate the fob satisfaction of the computerized pre-press workers in Taiwan. This study also explored into how the computerized pre-press workers who have different background attributes behave differently with respect to job satisfaction.
Questionnaire method was used in this research. At first, a completely literature review was taken, together with the research’s experience in present situation of pre-press workers, to establish the research framework.
Then a self-designed questionnaire, developed by the researcher and reviewed by experts, was employed as a research instrument. 153 computerized pre-press workers in Taipei area serve as samples. Finally, statistical analysis was applied to analyze data collected in this study. Also, the written contents of the open ended questions were analyzed, and some directors in the pre-press department were interviewed to find out the present situation of computerized pre-press workers. The results of this study were as follows:
1. There was significant difference in every aspect of the job satisfaction. The computerized pre-press workers were most unsatisfied with their salaries and benefits.
2. Sex and marriage did not influence the computerized pre-press workers job satisfaction.
3. Age and seniority presented the U shape in relation to the job satisfaction.
4. The high education background, the low satisfied the computerized pre-press workers.
5. The high salary, the bigger company size, the more satisfied the computerized pre-press workers.
6. The analyzed of the open-ended questions shows that the computerized pre-press workers were most satisfied with “job nature is simple but matching interest”. On the other hand, they were least satisfied with “heavy work duties, and great pressure”.
This research also made suggestions for the management of the computerized pre-press workers such as “assign work evenly and duties should be clearly defined”, “increase salaries and carry out all kinds of benefits”.

並列關鍵字

computerized pre-press ； pre-press workers ； job satisfaction

參考文獻

王獻樟（民84）。平面設計行業應用電腦繪圖所需知識內涵之分析研究。國立台灣師範大學工業教育研究所碩士論文。

台灣區印刷產業同業公會（民82）。1992年印刷工業產業調查計畫。

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