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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )
AND、OR、NOT

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters

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DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「http://dx.doi.org/」 「 http://dx.doi.org/ 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: http://dx.doi.org/ 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI Registrationdoi.airiti.com ) 。

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ACI:

Data Source: Academic Citation Index (ACI)
As Taiwan's largest Citation Index, we currently have on record all Humanities, and Sociology journals that were published in Taiwan. The number of periodicals that are published on a regular basis total around 400 different types. If periodicals that were added to the collection but then halted are counted as well, the number of periodicals total over 500 types. Every year we announce the recorded periodicals' impact factor, etc. to the public, and allow scholars utilize our materials to carry out academic research for free.

Impact Factor: The statistic indicating the average number of times a journal's articles published in the past two years have been cited in the counting year.
Formula: (Number of cites in counting year to articles published in the span of two years ) ÷ (Number of articles published in the span of two years)
Example: The impact factor in 2010 (determined in 2011)
In 2009, Journal A published 15 articles, and these 15 articles were cited 20 times in 2010.
In 2008, Journal A published 16 articles, and these 16 articles were cited 30 times in 2010.
→ →2010's Impact Factor = (20+30) ÷ (15+16) = 1.61 =(20+30)÷(15+16)≒1.61

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What is "Preprint"?

In order to provide readers the forefront academic information, after articles are accepted to publish in the journal, we publish them in network before they're printed. Those "on-line first articles" are called the "preprint articles". The preprint articles do not have volume No., page No., publication date, but can be identified by the DOI number. 「 http://dx.doi.org/ 」 Link to the latest version of the article.

How to cite Preprint Articles?

Please use the online publication date and the DOI number of the preprint article to cite the literature.

Cited example (may vary with different formats you cited):

Author name. Article name. Journal name. YYYY/MM/DD online publish in advance.

doi:DOI Number

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Abstract

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Chinese/English Abstract :

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Times Cited :

中華顧客滿意學會 Publishing 』

4卷1期
Total1Pages
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1

人格特質對產品多元專業屬性之偏好與廣告溝通效果之研究

白純菁(Chuen-Jing Bai)

人格特質產品多元屬性廣告溝通效果Personality TraitsMultidimensional Product AttributesAdvertising Communication Effect

10.30066/JCS.200803.0001 DOI

Abstract | Reference(76) | Times Cited(13) Download Download PDF Add to Cart Add to Cart Track Track

2

保險商品核心利益、企業形象與顧客價值對顧客承諾之影響關係研究

范惟翔(Wei-Shang Fan)張瑞鉉(Ruei-Shiuan Chang)謝惠蓉(Whei-Jon Shei)

產品核心利益企業形象顧客價值顧客承諾Product Core BenefitCorporate ImageCustomer ValueCustomer Commitment

10.30066/JCS.200803.0002 DOI

Abstract | Reference(46) | Times Cited(7) Download Download PDF Add to Cart Add to Cart Track Track

3

探討台北市Starbucks連鎖咖啡店顧客之需求―以Kono二維品質模式與體驗行銷爲架構

吳永宏(Yung-Hung Wu)林秋雯(Chiu-Wen Lin)楊素敏(Su-Min Yang)陳意純(Yi-Chun Chen)

服務品質體驗行銷二維品質Service QualityExperiential Marketing2'D Quality Model

10.30066/JCS.200803.0003 DOI

Abstract | Reference(16) | Times Cited(7) Download Download PDF Add to Cart Add to Cart Track Track

4

從顧客滿意觀點公平衡量政府推動公教退休八五制預期效益之研究

陳正料(Cheng-Liaou Chen)

退休八五制整合觀點內部顧客外部顧客不公平整合85 Pension ProgramIntegrated ProspectInternal CustomerExternal CustomerUnfairness Integration

10.30066/JCS.200803.0004 DOI

Abstract | Reference(66) | Times Cited(2) Download Download PDF Add to Cart Add to Cart Track Track

5

從市場觀點分析數位學習選課之行爲

蔣文育(Wen-Yu Chiang)

數位學習模糊聚類法監督式模糊AprioriE-LearningFuzzy Clustering MethodSupervised Fuzzy Apriori

10.30066/JCS.200803.0005 DOI

Abstract | Reference(45) | Times Cited(1) Download Download PDF Add to Cart Add to Cart Track Track

6

應用SERVQUAL與品質機能展開於文教產業服務品質之提昇

吳泓怡(Hung-Yi Wu)程貳隆(Er-Lung Cheng)王銘宗(Ming-Tzong Wang)陳啓明(Jacob Chen)

服務品質SERVQUAL文教產業IPA品質機能展開Service QualitySERVQUALCultural Education IndustryImportance-Performance Analysis IPAQuality Function Deployment QFD

10.30066/JCS.200803.0006 DOI

Abstract | Reference(39) | Times Cited(13) Download Download PDF Add to Cart Add to Cart Track Track

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